Katrina Degg
Oregon,OH
Summary
I am seeking a challenging but fulfilling role as an ROI Medical Records Specialist (Remote) which will allow me to deploy over 9 years of administrative, healthcare and patient based work.
Overview
10
10
years of professional experience
Work History
Health Information Specialist 1
Datavant
07.2021 - Current
- Honoring safe practices in regard to HIPAA state and federal requirements.
- Three years experience with Healthsource, Epic, Legacy and Zeiss Forum viewer programs.
- Ten years experience using Microsoft Teams, and Microsoft Office.
- Handling a high traffic volume of phone calls.
- Fulfilling all available types of medical record requests/logging verbal requests for patient records.
- Keeping and surpassing personal productivity goals and expectations.
- QA’ing fellow team members requests/orders who are newly trained.
- I am constantly looking for ways to increase the team’s productivity to maintain team productivity goals and expectations.
- Training newly hired co-workers on different request types and site preferred way of processing.
Front Desk Receptionist
Drs. Phipps, Levin, Hebeka & Assoc, LTD.
05.2019 - 04.2021
- Checking in/greeting patients.
- Updating insurance/personal information while maintaining HIPPA compliancy.
- Transferring patient personal information to necessary parties as needed.
- Collecting/estimating patient co-insurance.
- Scheduling for multiple providers.
- Handling a high traffic volume of phone calls.
- Honoring safe practices in regard to HIPAA state and federal requirements.
Business Associate/Front Desk
Dental Reflections
10.2017 - 05.2019
- Checking in/greeting patients.
- Updating insurance/patient personal information.
- Transferring patient records to necessary parties as needed.
- Collecting/estimating patient co-insurance.
- Scheduling for multiple providers.
- Handling a high traffic volume of phone calls.
- Honoring safe practices in regard to HIPAA state and federal requirements.
Front Desk Associate/Practice Manager
Great Expressions Dental Center
01.2015 - 09.2017
- Maintaining a staff of 10 individuals.
- Bi-weekly payroll entry.
- Checking in/greeting patients.
- Updating patient insurance/personal information.
- Transferring patient records to necessary parties as needed.
- Collecting/Estimating patient co-insurance.
- Scheduling for multiple providers.
- Handling a high traffic volume of phone calls.
- Honoring safe practices in regard to HIPAA state and federal requirements.
- Placing monthly office supply/medical supply orders.
- Maintaining monthly budget requirements.
- Running/presenting weekly/monthly production reports.
Education
High School Diploma -
Clay High School
Oregon, OH01.2010
Skills
- Promptly on time daily
- Highly focused
- Excellent at multi-tasking
- Strong organizational skills
- Strong problem solver
Timeline
Health Information Specialist 1
Datavant
07.2021 - Current
Front Desk Receptionist
Drs. Phipps, Levin, Hebeka & Assoc, LTD.
05.2019 - 04.2021
Business Associate/Front Desk
Dental Reflections
10.2017 - 05.2019
Front Desk Associate/Practice Manager
Great Expressions Dental Center
01.2015 - 09.2017
High School Diploma -
Clay High School
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