Katrina Dunn
Morris
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills. Seeking flexible part-time employment with availability for weekends and weekdays.
Overview
3
3
years of professional experience
Work History
Patient Transporter
UAB Medicine
Birmingham
11.2025 - Current
- Transported patients safely between departments within UAB Hospital.
- Maintained cleanliness and organization of transport equipment and areas.
- Communicated effectively with patients to provide comfort during transport.
- Provided timely transportation services for outpatients to various medical facilities.
- Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
- Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
Froster
Nothing Bundt Cakes
02.2025 - 10.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Customer Service Representative
Kathy Langham Agency
09.2023 - 01.2025
- Answered customer inquiries and provided accurate information regarding products and services.
- Responded to customer requests for products, services, and company information.
- Maintained accurate client records and updated system information regularly.
Education
Bachelor of Science - Computer Science
University of Alabama At Birmingham
Birmingham, AL05-2029
High School Diploma -
Mortimer Jordan High School
Kimberly, AL05-2025
Skills
- Customer service
- Call Management
- Data Entry
- Teamwork and collaboration
- Problem solving
- Effective communication
- Time management
- Positive demeanor
- Product Knowledge
- Information Security
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Timeline
Patient Transporter
UAB Medicine
11.2025 - Current
Froster
Nothing Bundt Cakes
02.2025 - 10.2025
Customer Service Representative
Kathy Langham Agency
09.2023 - 01.2025
Bachelor of Science - Computer Science
University of Alabama At Birmingham
High School Diploma -
Mortimer Jordan High School