Katrina Fanelli

• Assisting technicians to stabilize critical patients
• Overnight ER/Wards/ICU/Respiratory and Parvovirus Isolation
• Utilized computer software to update patient records, schedule appointments, and communicate with clients
• Assisted veterinarians in performing medical procedures, including administering medications, taking X-rays, and conducting laboratory tests
• Provided compassionate care to animals by monitoring their vital signs and ensuring their comfort during examinations and treatments
• Maintained accurate records of patient information, including medical history, treatment plans, and test results
• Prepared examination rooms and surgical areas by sterilizing equipment and organizing supplies for efficient use
• Educated pet owners on proper animal care techniques, such as administering medication at home or managing chronic conditions
• Handled incoming phone calls from clients to schedule appointments, answer questions about services offered, and provide general information
• Assisted with the restraint of animals during examinations or procedures to ensure the safety of both the animal and veterinary staff
• Performed routine laboratory tests on blood samples or other bodily fluids to assist in diagnosing illnesses or monitoring treatment effectiveness
• Managed inventory of medical supplies and medications to ensure availability for daily operations while minimizing waste or expiration
• Collaborated with veterinary team members to develop comprehensive treatment plans for patients based on individual needs
• Provided post-operative care instructions to pet owners after surgeries or dental procedures
• Conducted diagnostic imaging studies (X-rays) following established protocols
• Safely handled hazardous materials (e.g., chemicals used for cleaning), adhering strictly to safety guidelines
• Maintained cleanliness and organization within the clinic environment through regular cleaning tasks
• Aided in euthanasia processes with empathy towards grieving pet owners while ensuring humane practices were followed
• Demonstrated proficiency in handling various types of animals including dogs, cats, birds, reptiles, and small mammals
• Assisted in the collection and preparation of laboratory samples for analysis, such as blood or urine specimens
• Provided support during emergency situations by assisting with triage, administering first aid, and stabilizing patients until a veterinarian could take over
• Instructed pet owners on post-operative care instructions including wound care, dietary restrictions, and medication administration
• Aided in radiographic positioning techniques to obtain clear diagnostic images while minimizing radiation exposure risks
• Demonstrated proficiency in handling sensitive medical information while maintaining strict confidentiality protocols
• Fostered positive relationships with clients through excellent communication skills, promptly addressing concerns, and providing exceptional customer service
• Possessed strong knowledge of animal behavior cues, enabling early detection of potential health issues or signs of distress
• Demonstrated expertise in administering medications via various routes (oral, topical, injections)with precision and accuracy
• Safely restrained animals during examinations, treatments, and sample collection procedures to ensure the safety of both animals and staff
• Maintained a clean and organized work environment, ensuring compliance with infection control protocols and OSHA regulations
• Assisted in the training of new veterinary assistants, providing guidance on proper handling techniques, safety protocols, and clinic procedures
• Demonstrated proficiency in performing laboratory tests such as fecal examinations, blood smears, and urinalysis
• Provided support during euthanasia procedures, offering empathy, care, and comfort to grieving pet owners
• Counseled clients on preventive care measures including vaccinations, flea/tick prevention, dental hygiene, and parasite control strategies
  

• Safe handling of animals (small and some exotic)
• Escorting clients and patients to rooms/curbside appointments due to Covid-19
• Safely executing X-rays with proper led gowns and thyroid collars along with correct markers
• Knowledge of phlebotomy and different areas of the body to draw blood from (cephalic vein, saphenous vein, jugular vein)
• Routine care of hospitalized patients such as administering medications as needed (Orally, SQ, IM, and IV), Maintaining cleanliness of litter boxes, cages and bedding, Proper check in times for different blood tests (Blood glucose, ACTH Stem,

LDDS Test), supplying adequate amounts of food and water to patients

• Performing treatments on patients via a doctors instructions such as nail trims, bandage changes, ear cleanings, light grooming, suture removal, subcutaneous fluids, administering medications (Orally, SQ, IM, and IV)
• Maintaining cleanliness of treatment, laboratory, surgery, and exam rooms
• Controlling laundry overflow and tidiness of laundry room
• Induction and intubation of patients for surgery, maintaining anesthesia levels, prepping surgical sights, and preparing surgical instruments for doctors, safely performing dental cleanings and polishings along side a doctor and a technician(s)
• Escorting clients and patients to exam room with patience and sincerity when quality of life is a factor of the appointment, assisting doctors with medications used for euthanasia's, joining doctors in exam rooms to help perform euthanasia, giving condolences to clients, proper and respectful packaging of deceased pets

• Assisted in managing daily kennel operations and staff scheduling
• Trained new team members on animal care protocols and customer service standards
• Coordinated client communications and appointment scheduling to ensure smooth operations
• Implemented inventory management practices for pet supplies and equipment
• Checking dogs in and out of the kennel
• Taking calls and leaving messages for the kennel manager for future bookings
• Maintaining cleanliness of kennel
• Laundry upkeep
• Keeping track of the feeding schedule and following specific feeding instructions
• Administering owner provided oral medications as needed
• Maintaining organization of each pets belongings
• Food preparation for next morning
• Safe handling of dogs in play yards for exercise
• Promoted after months
• Open and closure of the kennel
• Upheld a high standard of customer service
• Maintained the safety and wellbeing of all pets

• Escorting clients and patients to exam rooms
• Obtaining a brief history along with vital signs and weight of the patient(s)
• Safe restraint of animals (cats, dogs and some exotics)
• Assisting technicians with X-rays, restraint for phlebotomy, nails trims, ears cleanings, light grooming, bandages, suture removals, administration of subcutaneous fluids along with medications
• Assisting doctors and technicians in surgery by prepping surgery instruments used for intubation, prepping incision sites and patients for surgery
• Maintaining cleanliness of treatment area, surgery, laboratory area
• Maintaining laundry overflow and tidiness of laundry room
• Tending to hospitalized patients that require daily doses of medication and boarding patients

• Assisted customers with product selections and inquiries, enhancing shopping experience.
• Maintained store presentation standards, ensuring merchandise was organized and visually appealing.
• Executed daily cash register operations, processing transactions efficiently and accurately.
• Collaborated with team members to achieve sales goals through effective communication and support.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.