Summary
Overview
Work History
Skills
Timeline
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Katrina Flores

Seattle,WA

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into company initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

7
7
years of professional experience

Work History

HR Advisor

Nordstrom
03.2023 - Current


  • Streamlined HR processes for increased efficiency in benefits administration, payroll management, and onboarding procedures.
  • Facilitated conflict resolution between employees, resulting in stronger working relationships and higher productivity levels.
  • Ensured compliance with annual trainings and regulations through regular policy updates and timely response to employee inquiries.
  • Administered benefits enrollment process, ensuring accurate records were maintained for all eligible employees while educating employees about their options.
  • Advocated for employees, educating on empathy and helping to identify and resolve conflicts.
  • Improved workplace culture, fostering open communication and a positive work environment through team-building initiatives.
  • Assisted Leaders in company with performance documentation, reviewing legal documentation, ensuring policies are adhered to, job aids, and issues by educating and navigating through Mynordstrom.com and various HR systems (Oracle, Workday Phase 1, Alight, Case Management System - ServiceNow, Sedgwick)
  • Assisted business in consultive role reviewing coaching guidance in determining potential disciplinary action.
  • Maintain a high level of confidentiality and understanding regarding sensitive employee issues

HR Generalist

Nordstrom
04.2017 - 03.2023
  • Navigate a fast-paced environment and implemented business updates as a change agent.
  • Streamlined HR processes for increased efficiency and reduced administrative workload.
  • Introduced Workday implementation and educated company on navigating new system
  • Administered employee benefits programs and assisted with open enrollment.
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews with leadership and updates.
  • Resolved employee issues and pay inquires through Case Management System – Enwisen- ServiceNow
  • Facilitated change management initiatives, effectively communicating expectations to employees during transitions.
  • Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
  • Aided with COVID-19 inquiries, cases, and reports across multiple systems and programs from initial point of contact through return to work and ensuring compliance is met with company.
  • Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, recruiting, pay and conflict resolution.
  • Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
  • Date entry with employee records
  • Created and delivered training sessions to department
  • Managed sensitive employee information securely, adhering to strict confidentiality protocols.
  • Streamlined onboarding process, ensuring timely completion of all necessary documentation for new hires.

Skills

  • Performance Appraisals
  • Benefits Administration
  • Organizational Skills
  • Relationship Building
  • Employee Relations
  • HR policies and procedures
  • Detailed-oriented with a knack for precision and accuracy in numbers and analyses
  • Recruitment
  • Employment Recordkeeping
  • Multitasking

Timeline

HR Advisor

Nordstrom
03.2023 - Current

HR Generalist

Nordstrom
04.2017 - 03.2023

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Katrina Flores