Katrina Garrick
Brooklyn,NY
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with the ability to work well independently or in team environments.
Overview
12
12
years of professional experience
Work History
Human Resources/Payroll Administrator
Global Operations
06.2022 - Current
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled onboarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Oversaw hiring, staffing, and labor law compliance.
- Uploaded time records into the computer system and made adjustments to create an accurate database for payroll processing functions.
- Managed payroll data entry and processing for 50 employees to comply with predetermined company guidelines.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Administrative Assistant/Travel Coordinator/Project Coordinator
The Peak Organization Inc.
09.2017 - 04.2020
- Entered details such as payments, account information, and call logs into the computer system.
- Assisted coworkers and staff members with special tasks daily.
- Managed and appropriately directed inbound telephone calls, mail, and faxes.
- Performed diverse office assistance functions as required.
- Maintained office inventory and ordered supplies promptly.
- Arranged flights, trains, car rentals, and hotel accommodations when scheduling travel for the team.
- Updated various internal reports, collected and compiled data, and performed follow-ups.
Business Account Manager
Spring Communication Corporation
01.2015 - 12.2019
- Managed all aspects of store operations, organization, maintenance, and purchasing functions.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Received and effectively displayed incoming products to promote timely sales.
- Counted cash drawers and made bank deposits.
- Built relationships with customers and the community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase the return customer base.
Sales Associate
Modell's Sporting Goods
01.2012 - 09.2014
- Recognized for contribution to exceeding sales budgets and metrics for the measurement of customer satisfaction.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Consultant
Macy's
06.2011 - 03.2014
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Achieved high sales percentage with consultative, value-focused customer service approach.
Education
High School Diploma - Business Administration
Sheepshead Bay High School
Brooklyn, NY2011
Skills
- Multi-tasking & Detail Oriented
- Time Management
- Travel arrangements coordination
- Personnel File Management
- Employment Record Verification
- Managing office supply inventory
- Data entry
- Customer Relationship Management
- Managing Routines
- Performance Tracking and Evaluations
Timeline
Human Resources/Payroll Administrator
Global Operations
06.2022 - Current
Administrative Assistant/Travel Coordinator/Project Coordinator
The Peak Organization Inc.
09.2017 - 04.2020
Business Account Manager
Spring Communication Corporation
01.2015 - 12.2019
Sales Associate
Modell's Sporting Goods
01.2012 - 09.2014
Sales Consultant
Macy's
06.2011 - 03.2014
High School Diploma - Business Administration
Sheepshead Bay High School
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