Katrina Geleta
Delevan,NY
Summary
I am an independent headworker and work well with others.. I am super friendly and companionate. I am very flexible and can multitask. I always bring a positive energy to the workplace. I am organized and have good time management skills. I enjoy helping others.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Recreation
Suburban Adult Services Inc.
Elma, NY
02.2024 - Current
- I picked up Recreation to assist Individuals to take them out on outings in the community.
- I transported individuals for outings.
- I assisted Individuals with giving the money to the waitress or at the outing to pay for their items or activity.
- I assist individuals with communicating their orders.
Community Support Professional
Suburban Adult Services Inc.
Elma, NY
06.2023 - Current
- I worked on daily living skills with individuals with disabilities like cooking, cleaning, and hygiene.
- I taught individuals about being safe in the community.
- I worked with individuals about fire safety and what to do if there was a fire.
- I worked with individuals on money skills like shopping and money denominations.
- I worked with individuals on how to communicate in the community.
- I worked on individual's goals with them.
Habilitation Instructor
Suburban Adult Services Inc.
Elma, NY
07.2020 - 06.2023
- I worked with individuals to enhance their skills and promote independence.
- I assisted individuals with getting dressed for their programs,
- I assisted with meal preparing and cooking.
- I assisted with making sure individuals got their right medication and dose at the correct time.
- I counted medications on the overnight shift to make sure all meds were accounted for.
- I assisted individuals with transferring individuals whether it was for using the bathroom, going into their wheelchairs, or getting put into bed.
Cook
Rizzo's Pizzeria
Franklinville, NY
06.2018 - 06.2020
- Operated kitchen equipment efficiently to maintain high production standards.
- Trained junior staff on food preparation techniques and safety practices.
- Collaborated with team members to enhance workflow and improve service speed.
- I worked the register to cash people out.
- I made subs and used the fryers to make food.
Sandwich Artist
SUBWAY®Restaurants
Franklinville, NY
04.2016 - 02.2018
- Crafted customized sandwich orders according to customer specifications and preferences.
- Maintained cleanliness and organization of workstations to ensure food safety protocols.
- Assisted in training new staff on menu items and operational procedures.
- Enhanced customer satisfaction by providing exceptional service during peak hours.
- Streamlined food preparation processes to improve efficiency and reduce wait times.
Team Member
Tim Hortons
Ellicottville, NY
08.2014 - 02.2015
- Provided exceptional customer service by efficiently handling orders and addressing inquiries.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Collaborated with team to optimize workflow during peak hours, enhancing overall service efficiency.
- Developed strong relationships with regular customers to foster loyalty and repeat business.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Customer Service
Holland International Speedway
Holland, NY
06.2014 - 10.2014
- Increased client retention by providing superior customer service.
- Boosted membership retention through attentive customer service and personalized interactions.
- Provided exceptional customer service and consistently performed quality services.
- Processed payments, entering sales in register for prompt customer service.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
Education
Some College (No Degree) - Human Services
Suny Niagara
Sanborn, NYHigh School Diploma -
Ten Broeck Academy
Franklinville, NY06-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Computer skills
- Active listening
- Organization and time management
- Calm under pressure
- Customer service
Accomplishments
I got nominated in 2025 for the ANCOR DSP of the Year award
I received an award in Recreation Department for Most Reliable
Certification
CPR
Languages
English
Timeline
Recreation
Suburban Adult Services Inc.
02.2024 - Current
Community Support Professional
Suburban Adult Services Inc.
06.2023 - Current
Habilitation Instructor
Suburban Adult Services Inc.
07.2020 - 06.2023
Cook
Rizzo's Pizzeria
06.2018 - 06.2020
Sandwich Artist
SUBWAY®Restaurants
04.2016 - 02.2018
Team Member
Tim Hortons
08.2014 - 02.2015
Customer Service
Holland International Speedway
06.2014 - 10.2014
Some College (No Degree) - Human Services
Suny Niagara
High School Diploma -
Ten Broeck Academy