Katrina Good-Kissner
Grand Junction ,CO
Summary
Proven leader in healthcare, adept in clinical leadership and compassionate care, with a track record of enhancing patient satisfaction at Mind Springs Health & West Springs Hospital. Skilled in HIPAA compliance and medication dispensing, I've significantly improved care delivery by mentoring staff and streamlining processes. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Colorado.
Overview
12
12
years of professional experience
Work History
Nursing House Supervisor
Mind Springs Health & West Springs Hospital
07.2023 - Current
- Served as a liaison between hospital administration and nursing staff, advocating for improvements that positively impacted patient care delivery.
- Exemplified strong leadership skills by serving as a mentor for new nursing staff members, providing guidance and support throughout their onboarding process.
- Promoted a safe working environment for nursing staff by enforcing strict adherence to safety guidelines.
- Streamlined communication between departments for better patient care and timely treatment.
- Worked in the PED as well as all other floor units.
RN
Giving Home Health Care
09.2021 - 02.2023
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed Admissions and Discharges
CNA
Larchwood Inns
12.2015 - 03.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Best Home Health Care
08.2012 - 12.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Associate of Science - CNA
Western Wyoming Community College
Rock Springs, WYBachelor of Science - BSN in Nursing
Colorado Mesa University
Grand Junction, CO12.2022
Skills
Clinical Leadership
HIPAA Compliance
Compassionate Care
Care Planning
CPR/AED
EMR Systems
Triage
Staff Scheduling
Patient Care Assessment
Employee Supervision
Employee Work Scheduling
Medication Dispensing
Timeline
Nursing House Supervisor
Mind Springs Health & West Springs Hospital
07.2023 - Current
RN
Giving Home Health Care
09.2021 - 02.2023
CNA
Larchwood Inns
12.2015 - 03.2019
CNA
Best Home Health Care
08.2012 - 12.2015
Associate of Science - CNA
Western Wyoming Community College
Bachelor of Science - BSN in Nursing
Colorado Mesa University
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