Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katrina Hargreaves

Lakeside,CA

Summary

I have a genuine passion for all animals, which drives my commitment to providing compassionate care and support in every aspect of my work. This dedication enhances my ability to connect with both pets and their owners, ensuring a positive experience in veterinary and grooming settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Office Manager, Bather & Pet Groomer

Essential Grooming and Wellness
Santee, CA
12.2020 - 09.2024

- Managed front office operations, including scheduling appointments and providing excellent customer service to pet owners.

- Oversaw administrative tasks and coordinated communication between clients and veterinary staff.

- Transitioned from front office responsibilities to grooming, initially bathing pets before training to become a groomer for both cats and dogs.

- Specialized in customized cuts and grooming techniques tailored to individual pet needs.

- Worked with behavioral pets, providing comfort and care during grooming sessions to ensure a positive experience.

Veterinary Technician

Pet Emergency & Specialty Center
La Mesa, CA
06.2017 - 11.2020

- Trained to provide critical care for pets in emergency and trauma situations, ensuring timely and effective medical interventions.

- Administered IV medications and assisted in the preparation and monitoring of patients during emergency surgeries.

- Operated X-ray equipment to obtain diagnostic images, aiding in the assessment of injuries and medical conditions.

- Collaborated with veterinary teams to deliver high-quality care in a fast-paced environment, prioritizing the health and safety of animals

Veterinary Assistant

Lakeside Veterinary Hospital
Lakeside, CA
06.2013 - 11.2015

- Managed front desk operations, including booking appointments and providing exceptional customer service to pet owners.

- Assisted veterinary technicians during surgeries, ensuring a smooth workflow in a busy clinic environment.

- Performed tasks such as placing catheters and conducting blood draws, demonstrating proficiency in clinical procedures.

- Provided animal restraint and comfort to pets during examinations and treatments, prioritizing their well-being.

- Certified to operate an X-ray machine, contributing to diagnostic imaging and patient care.

Education

Veterinarian Assisting

Animal Behavior College
Online
2013

Rancho Vista High School
Temecula, CA
2011

Skills

- **Customer Service:** Strong ability to build rapport with clients and provide exceptional service in a fast-paced environment

- **Multitasking:** Proficient in managing multiple tasks simultaneously while maintaining a high level of accuracy and efficiency

- **Communication:** Effective verbal and written communication skills, ensuring clear interactions with clients and team members

- **Animal Comforting:** Skilled in providing comfort and care to animals during grooming and medical procedures, helping to reduce stress for both pets and their owners

- **Hands-On Learning Style:** Adaptable and quick to learn through practical experience, enabling the application of new skills in real-time situations

- **Caring and Understanding:** Compassionate approach to animal care, demonstrating empathy toward both pets and their owners

- **Driven and Precise:** Committed to achieving high standards in all tasks, with a focus on detail-oriented work to ensure the best outcomes for pets

Certification

Veterinary Assistant Certification

Timeline

Office Manager, Bather & Pet Groomer

Essential Grooming and Wellness
12.2020 - 09.2024

Veterinary Technician

Pet Emergency & Specialty Center
06.2017 - 11.2020

Veterinary Assistant

Lakeside Veterinary Hospital
06.2013 - 11.2015

Veterinarian Assisting

Animal Behavior College

Rancho Vista High School
Katrina Hargreaves