Patient-focused care Venipuncture/blood draw expert Seasoned in medical clinical procedures Patient evaluation/intervention CPR certification Competent in physical assessments Professional bedside manner Intravenous therapy comprehension Highly-skilled phlebotomist with 25 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist Technician
Clinical Pathology Laboratory
2022.02 - Current
Improved patient satisfaction by providing efficient and accurate blood draws in a timely manner.
Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
Streamlined the phlebotomy process for faster turnaround times, resulting in better patient care.
Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
Maintained a safe work environment by consistently following infection control and safety protocols.
Ensured optimal specimen quality by adhering to strict venipuncture techniques and handling procedures.
Assisted in training new phlebotomists, leading to increased staff proficiency and overall team performance.
Collaborated with healthcare professionals to ensure patients received appropriate care during blood collection procedures.
Increased patient comfort during blood draws by utilizing effective communication skills and gentle techniques.
Contributed to a positive workplace culture through teamwork, professionalism, and a strong work ethic.
Elevated patient experience by addressing concerns or questions related to the phlebotomy process with patience and understanding.
Supervised inventory management, ensuring adequate stock of supplies for seamless daily operations.
Stayed current on industry best practices through regular continuing education courses, enhancing patient care quality.
Provided compassionate support to anxious or nervous patients, creating a more comfortable environment for blood draws.
Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
Accurately documented relevant information within electronic health records systems, contributing towards smooth clinical workflow.
Performed specialized phlebotomy procedures such as arterial punctures or heel sticks when necessary for specific diagnostic purposes.
Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
Used personal protective equipment correctly to protect coworkers and patients.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Monitored patients for reactions and verified sample quality.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Patient Care Technician
Memorial Hermann Hospital/Discovery Behavioral
2018.03 - 2022.02
Enhanced patient outcomes by utilizing evidence-based practices and tailoring interventions to individual needs.
Record vital signs, such as temperature,blood pressure, pulse,or respiration rate as directed by medical or nursing staff.
Performed glucose testing and urinalysis.
Collected blood, tissue and other laboratory specimens and prepared them for lab testing
Collaborated with multidisciplinary teams for comprehensive care, resulting in improved treatment planning and coordination.
Developed personalized treatment plans focusing on each client''s unique situation and goals, leading to better therapeutic results.
Conducted thorough assessments, identifying underlying issues contributing to clients'' behavioral health concerns.
Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
Maintained accurate documentation of client progress and treatment plans in compliance with organizational policies and legal requirements.
Worked closely with families to provide education about mental health conditions and promote understanding of treatment strategies, strengthening family relationships and support systems.
Served as a mentor for new behavioral health specialists, sharing knowledge and expertise to support their professional growth.
Observed and monitored client behavior and responses to treatment.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Psychiatric Specialist
The Harris Center
2009.01 - 2018.09
Took and recorded patients' temperature, pulse and blood pressure
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
intravenous therapy comprehension
Ensured safety and well-being of patients
Assessed patients and documented their medical histories.
Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
Psychiatric Technician
Santa Maria Hostel
2006.09 - 2008.02
Documented patient information obtained from interviews
Administered medications and assisted in diagnostic testing for HIV-positive patients
Evaluated patient care needs, prioritized treatment, and maintained patient flow
Performed monthly inventory and maintained office and medical supply counts
Followed infection control procedures
Assisted patients with daily functions
Ensured safety and well-being of patients
Assisted patients with bathing, dressing, hygiene and grooming
Helped residents with bathing, dressing, feeding, lifting and transferring.
Assisted psychiatrists in administering medications, ensuring accurate dosages and monitoring side effects for optimal efficacy.
Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
Medical Assistant
Dr. Anant Mauskar
2003.08 - 2006.04
Interviewed patients to obtain medical information, weight and height measurements and vital signs
Documented patient information obtained from interviews
Assessed patients and documented their medical histories
Evaluated patient care needs, prioritized treatment, and maintained patient flow
Assisted doctors with surgeries and non-invasive procedures
Collected blood, tissue and other laboratory specimens and prepared them for lab testing
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Performed ABG's
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
Performed monthly inventory and maintained office and medical supply counts
Performed vitals/glucose testing and assisted in administering injections and urinalysis
Routinely retracted patient throat cultures and prepared them for lab submission
Skillfully performed suture removals for patients of all ages
Demonstrated ability to lead and motivate outstanding healthcare teams
Followed infection control procedures
Took and recorded patients' temperature, pulse and blood pressure
Ensured safety and well-being of patients.
ER Tech/ Health Information Tech
East Houston Regional
1999.11 - 2003.07
Interviewed patients to obtain medical information, weight and height measurements and vital signs
Documented patient information obtained from interviews
Assessed patients and documented their medical histories
Evaluated patient care needs, prioritized treatment, and maintained patient flow
Assisted doctors with surgeries and non-invasive procedures
Collected blood, tissue and other laboratory specimens and prepared them for lab testing
Performed fiber glass splinting
Performed IV access
Performed monthly inventory and maintained office and medical supply counts
Performed vitals/glucose testing and assisted in administering injections and urinalysis
Followed infection control procedures
Transported patients to and from different departments.
Provided support for healthcare professionals by ensuring timely and accurate delivery of patient information.
Education
GED -
Houston Community College
Houston, TX
Skills
Specimen labeling
ABG's
Patient preparation
Equipment Sterilization
Venipuncture Technique
Pediatric phlebotomy
Blood culture collection
Order of draw
Sample storage
Geriatric phlebotomy
Venipuncture
Paperwork Processing
Infection Control
Specimen Preparation
Data Entry
Patient confidentiality
Patient Care
Patient support
Specimen labeling procedures
HIPAA Compliance
Recording data
Staff Management
Specimen handling
Sample and specimen collection
Quality control guidelines
HIPAA
Certification
Medical Assistant, 1995, National Education Center, Houston, Tx
Certified Phlebotomist, 2022 National Performance Specialist
Timeline
Certified Phlebotomist Technician
Clinical Pathology Laboratory
2022.02 - Current
Patient Care Technician
Memorial Hermann Hospital/Discovery Behavioral
2018.03 - 2022.02
Psychiatric Specialist
The Harris Center
2009.01 - 2018.09
Psychiatric Technician
Santa Maria Hostel
2006.09 - 2008.02
Medical Assistant
Dr. Anant Mauskar
2003.08 - 2006.04
ER Tech/ Health Information Tech
East Houston Regional
1999.11 - 2003.07
GED -
Houston Community College
Medical Assistant, 1995, National Education Center, Houston, Tx
Certified Phlebotomist, 2022 National Performance Specialist
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