Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KATRINA HARRIS

Houston,TX

Summary

Patient-focused care Venipuncture/blood draw expert Seasoned in medical clinical procedures Patient evaluation/intervention CPR certification Competent in physical assessments Professional bedside manner Intravenous therapy comprehension Highly-skilled phlebotomist with 25 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Certified Phlebotomist Technician

Clinical Pathology Laboratory
02.2022 - Current
  • Improved patient satisfaction by providing efficient and accurate blood draws in a timely manner.
  • Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
  • Streamlined the phlebotomy process for faster turnaround times, resulting in better patient care.
  • Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
  • Maintained a safe work environment by consistently following infection control and safety protocols.
  • Ensured optimal specimen quality by adhering to strict venipuncture techniques and handling procedures.
  • Assisted in training new phlebotomists, leading to increased staff proficiency and overall team performance.
  • Collaborated with healthcare professionals to ensure patients received appropriate care during blood collection procedures.
  • Increased patient comfort during blood draws by utilizing effective communication skills and gentle techniques.
  • Contributed to a positive workplace culture through teamwork, professionalism, and a strong work ethic.
  • Elevated patient experience by addressing concerns or questions related to the phlebotomy process with patience and understanding.
  • Supervised inventory management, ensuring adequate stock of supplies for seamless daily operations.
  • Stayed current on industry best practices through regular continuing education courses, enhancing patient care quality.
  • Provided compassionate support to anxious or nervous patients, creating a more comfortable environment for blood draws.
  • Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
  • Accurately documented relevant information within electronic health records systems, contributing towards smooth clinical workflow.
  • Performed specialized phlebotomy procedures such as arterial punctures or heel sticks when necessary for specific diagnostic purposes.
  • Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Monitored patients for reactions and verified sample quality.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Patient Care Technician

Memorial Hermann Hospital/Discovery Behavioral
03.2018 - 02.2022
  • Enhanced patient outcomes by utilizing evidence-based practices and tailoring interventions to individual needs.
  • Record vital signs, such as temperature,blood pressure, pulse,or respiration rate as directed by medical or nursing staff.
  • Performed glucose testing and urinalysis.
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing
  • Collaborated with multidisciplinary teams for comprehensive care, resulting in improved treatment planning and coordination.
  • Developed personalized treatment plans focusing on each client''s unique situation and goals, leading to better therapeutic results.
  • Conducted thorough assessments, identifying underlying issues contributing to clients'' behavioral health concerns.
  • Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
  • Maintained accurate documentation of client progress and treatment plans in compliance with organizational policies and legal requirements.
  • Worked closely with families to provide education about mental health conditions and promote understanding of treatment strategies, strengthening family relationships and support systems.
  • Served as a mentor for new behavioral health specialists, sharing knowledge and expertise to support their professional growth.
  • Observed and monitored client behavior and responses to treatment.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.

Psychiatric Specialist

The Harris Center
01.2009 - 09.2018
  • Took and recorded patients' temperature, pulse and blood pressure
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • intravenous therapy comprehension
  • Ensured safety and well-being of patients
  • Assessed patients and documented their medical histories.
  • Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.

Psychiatric Technician

Santa Maria Hostel
09.2006 - 02.2008
  • Documented patient information obtained from interviews
  • Administered medications and assisted in diagnostic testing for HIV-positive patients
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Performed monthly inventory and maintained office and medical supply counts
  • Followed infection control procedures
  • Assisted patients with daily functions
  • Ensured safety and well-being of patients
  • Assisted patients with bathing, dressing, hygiene and grooming
  • Helped residents with bathing, dressing, feeding, lifting and transferring.
  • Assisted psychiatrists in administering medications, ensuring accurate dosages and monitoring side effects for optimal efficacy.
  • Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.

Medical Assistant

Dr. Anant Mauskar
08.2003 - 04.2006
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs
  • Documented patient information obtained from interviews
  • Assessed patients and documented their medical histories
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Assisted doctors with surgeries and non-invasive procedures
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Performed ABG's
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
  • Performed monthly inventory and maintained office and medical supply counts
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis
  • Routinely retracted patient throat cultures and prepared them for lab submission
  • Skillfully performed suture removals for patients of all ages
  • Demonstrated ability to lead and motivate outstanding healthcare teams
  • Followed infection control procedures
  • Took and recorded patients' temperature, pulse and blood pressure
  • Ensured safety and well-being of patients.

ER Tech/ Health Information Tech

East Houston Regional
11.1999 - 07.2003
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs
  • Documented patient information obtained from interviews
  • Assessed patients and documented their medical histories
  • Evaluated patient care needs, prioritized treatment, and maintained patient flow
  • Assisted doctors with surgeries and non-invasive procedures
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing
  • Performed fiber glass splinting
  • Performed IV access
  • Performed monthly inventory and maintained office and medical supply counts
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis
  • Followed infection control procedures
  • Transported patients to and from different departments.
  • Provided support for healthcare professionals by ensuring timely and accurate delivery of patient information.

Education

GED -

Houston Community College
Houston, TX

Skills

  • Specimen labeling
  • ABG's
  • Patient preparation
  • Equipment Sterilization
  • Venipuncture Technique
  • Pediatric phlebotomy
  • Blood culture collection
  • Order of draw
  • Sample storage
  • Geriatric phlebotomy
  • Venipuncture
  • Paperwork Processing
  • Infection Control
  • Specimen Preparation
  • Data Entry
  • Patient confidentiality
  • Patient Care
  • Patient support
  • Specimen labeling procedures
  • HIPAA Compliance
  • Recording data
  • Staff Management
  • Specimen handling
  • Sample and specimen collection
  • Quality control guidelines
  • HIPAA

Certification

Medical Assistant, 1995, National Education Center, Houston, Tx

  • Certified Phlebotomist, 2022 National Performance Specialist

Timeline

Certified Phlebotomist Technician

Clinical Pathology Laboratory
02.2022 - Current

Patient Care Technician

Memorial Hermann Hospital/Discovery Behavioral
03.2018 - 02.2022

Psychiatric Specialist

The Harris Center
01.2009 - 09.2018

Psychiatric Technician

Santa Maria Hostel
09.2006 - 02.2008

Medical Assistant

Dr. Anant Mauskar
08.2003 - 04.2006

ER Tech/ Health Information Tech

East Houston Regional
11.1999 - 07.2003

GED -

Houston Community College

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KATRINA HARRIS