Katrina Haven

my responsibilities are making sure our employees come in on time, making sure customers are satisfied, the property stays clean, working on placing employees at a station, and answering phone calls.

My responsibilities were greeting guest, checking guest, making reservations and walk ins. I also answered phone call's about questions, concerns and hostile calls. I collected payments for walk ins and reservations. I worked on filing and entering data on the computer and paper. I made sure we can meet our sales.

Front desk taking phone calls.

Taking returns.

Talking to customers especially in a hostile situation.

Stocking items in the aisle the item belongs in.

Worked in a room making sure resident's had a day to have excitement like playing bingo, coloring and getting to read.

I worked at front desk as well checking in loved ones wanting to visit loved ones and I also took temperature's due to the time frame when Covid happened.

I answered phone calls and leaving messages.