KATRINA HEREFORD
Greenville,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Disability Examiner
South Carolina Vocational Rehabilitation Department
2022.09 - 2022.12
- Incorporated objectives to achieve action plans and strategies for Social Security disability claims.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Followed up on potentially fraudulent claims initiated by claims representatives.
- Identified suspicious losses and alerted direct supervisor for investigative assistance.
- Organized, planned, and documented materials for social security disability claims.
- Documented information gathered and uploaded data to federal electronic records for efficient processing using Disability Database System.
CPR and First Aid Instructor
Ymca Of Greater Spartanburg
2021.09 - 2022.11
- Conducted clinical simulations and provided feedback for each student.
- Evaluated students' competencies through written assignments and examinations.
- Delivered individualized instruction on observation, assessment, decision-making, and basic life-saving skills.
- Assigned students to patients based on students' learning objectives and patient needs.
Special Program- Supported Employment/Education Specialist
Spartanburg Area Mental Health Center
2021.04 - 2022.08
- Promotes program awareness within community through outreach and engagement activities aimed at local employers, community partners, and individuals participating in Mental Health Services.
- Enrollment of patients requiring financial assistance with mental health services.
- Assisted students in exploring and selecting career paths.
- Collaborated with parents, school faculty, and social workers to address problems and grow student success.
- Used standardized assessments to evaluate different students' abilities, interests, and characteristics.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Empowered students through counseling and skill-building exercises.
Human Services Specialist- Activity Therapy II
South Carolina Department Of Mental Health
2019.09 - 2021.04
- Created therapeutic recreation programming group sessions for acute/intermediate adult patients with a mental health diagnosis, primarily diagnoses of depression, anxiety, and the schizophrenic spectrum
- Provided feedback to the Treatment team, consisting of medical staff and case management, regarding the patient's progress toward current treatment goals and objectives
- Documented and monitored patients' progress using weekly and monthly documentation guidelines.
- Understood and recognized signs of physical and substance abuse patterns and other debilitating circumstances.
- Advocated for staff members, helping to identify and resolve conflicts.
- Coordinated implementation of people-related services, policies, and programs through departmental staff.
- Processed psychosocial assessments and followed strict procedures to keep sensitive data confidential.
Aquatic Instructor/BLS FA Instructor
YMCA Of Greenville
2018.03 - 2020.05
- Provided swim lesson facilitation for ages six months-6yrs age; adults ages 13 and up
- Instructed private swim lessons for ages six months to adult clients and clients with diverse abilities, utilizing specific TR experience and education
- Facilitated aquatic day summer camps during the summers of 2018 and 2019 for Eastside and Caine Halter branches for school-age children ages 7 to 14
- Certified as Safety Instructor for BLS, First Aid, Oxygen Administration, and Babysitting Safety classes.
- Swim Lesson Instructor certification was awarded in January 2019
- Became certified as Aquatic Fitness Instructor for Aquatic Exercise Association in 2019
- Scholarship Winner and Conference attendee at the IAFC (International Aquatic Fitness Conference) in Daytona Beach, FL, 2019
- Served as the Emerging Leaders Resource Group (ELRG) member for YMCA Greenville Association 2019-2020.
Community Relations Specialist
Align Life, Inc
2017.02 - 2019.06
- Remote position as an independent contractor
- Set employed hours of 30/wk
- Responsible for connecting AlignLife Natural Health Centers in South Carolina to their community through blogging, digital marketing, digital media, community outreach fundraising efforts, community wellness events, and networking
- Gained experience monitoring content for social media and clinic websites
- Expanded to provide digital content support for eleven additional clinics in the Eastern US region.
LEAD LIFE ENRICHMENT LEADER
Living Communities, Summit Hills
2015.08 - 2016.08
- Supervise department of two staff and cover job tasks for other units when staff is unavailable
- Meet one-on-one with long-term care residents to maintain cognitive functioning levels and assess current leisure interests and cognitive ability of new admissions to the Skilled Nursing unit
- Led the activities department in developing and integrating the residents' social events, outings, programs, and activities in assisted living, memory care, and skilled nursing facility
- Completed programming and therapeutic recreation interventions for the skilled nursing department per Medicare requirements as a CTRS (Certified Therapeutic Recreation Specialist)
- Responsible for recording, balancing, and monitoring the department budget for separate Assisted Living and Skilled Nursing Finance Accounts.
MEMORY CARE PROGRAM COORDINATOR
Brookdale Senior Living, Cleveland Park
2014.07 - 2015.08
- Conduct initial leisure assessment of residents; create and monitor the progress of Resident Care Plan
- Administer leisure programs adapted for varying levels of dementia as well as meet individual needs and interests
- Coordinate training and education of care staff regarding memory care programs/activities
- Facilitate quarterly care plan meetings, update care plans based on changes in resident goals, health status or cognitive level
- Communicate with residents, families and community professionals regarding the memory care program and its benefits
RESIDENTIAL SERVICES SPECIALIST
Morningstar Children and Family Services, Inc
2013.04 - 2014.07
- Promoted safety, well-being, and permanency of foster care children ages 12-21 and their families
- Monitoring the needs and progress of children with developmental disabilities in a residential setting
- Submitted documentation regarding visitation progress and observation of parent-child interactions, mileage logs, and other required reports
- Attended court hearings, testified, and made recommendations to the judge on the child’s behalf, supervised and transported clients for visitation appointments with parents and family members
- Provided on-call support on weekends for therapeutic behavioral interventions during a rotating monthly schedule
- Chaired and facilitated annual efforts for community support to provide Prom events for high school-aged clients, including tuxedo rentals, evening gown donations, and special event hair/make-up.
Education
Master of Public Administration - Emergency Management
Walden University
Minneapolis, MN11.2023
Bachelor of Science - Recreation And Tourism Management
Georgia Southern University
Statesboro, GA05.2009
Skills
- Decision Analysis
- Active Listening
- Customer Inquiries
- Complex Problem-Solving
- Legal Processes
- Time Management
- Disability Claims Process
- Liability Determinations
Certification
CERTIFIED THERAPEUTIC RECREATION SPECIALIST NCTRC Current through June 2021
Aquatic Fitness Instructor Certification AEA 2018-2023
CPR and First Aid Instructor American Health and Safety Institute June 2018 to Present
Timeline
Disability Examiner
South Carolina Vocational Rehabilitation Department
2022.09 - 2022.12
CPR and First Aid Instructor
Ymca Of Greater Spartanburg
2021.09 - 2022.11
Special Program- Supported Employment/Education Specialist
Spartanburg Area Mental Health Center
2021.04 - 2022.08
Human Services Specialist- Activity Therapy II
South Carolina Department Of Mental Health
2019.09 - 2021.04
Aquatic Instructor/BLS FA Instructor
YMCA Of Greenville
2018.03 - 2020.05
Community Relations Specialist
Align Life, Inc
2017.02 - 2019.06
LEAD LIFE ENRICHMENT LEADER
Living Communities, Summit Hills
2015.08 - 2016.08
MEMORY CARE PROGRAM COORDINATOR
Brookdale Senior Living, Cleveland Park
2014.07 - 2015.08
RESIDENTIAL SERVICES SPECIALIST
Morningstar Children and Family Services, Inc
2013.04 - 2014.07
Master of Public Administration - Emergency Management
Walden University
Bachelor of Science - Recreation And Tourism Management
Georgia Southern University
CERTIFIED THERAPEUTIC RECREATION SPECIALIST NCTRC Current through June 2021
Aquatic Fitness Instructor Certification AEA 2018-2023
CPR and First Aid Instructor American Health and Safety Institute June 2018 to Present
Similar Profiles
Rhondell McKnightRhondell McKnight
Vocational Rehabilitation Counselor at South Carolina Vocational Rehabilitation DepartmentVocational Rehabilitation Counselor at South Carolina Vocational Rehabilitation Department
Myrisha CrawfordMyrisha Crawford
Counselor at South Carolina Vocational Rehabilitation DepartmentCounselor at South Carolina Vocational Rehabilitation Department
Anthony NelsonAnthony Nelson
Social Worker/Program Manager at South Carolina Department of Juvenile JusticeSocial Worker/Program Manager at South Carolina Department of Juvenile Justice