KATRINA HODGE MAHOGANY

Health Administration and Management graduate seeking to transfer proven leadership, team-building, and organizational abilities to the health care industry. Collaborative and versatile manager, with 10+ years’ experience in supervision, inventory control, and customer service. Strong aptitude for streamlining processes and providing training that improves the quality of services and staff productivity. Dynamic problem solver capable of bringing about compelling, win-win solutions to complex situations. Exceptional relationship-building skills, fostering unified teams and cohesion across all levels of staff, management, and co-workers. Proven ability to build consultative relationships with key decision-makers and to interact productively with team members at all levels of the organization.

• Privacy Act and HIPPA Operations Training
• Customer Service Training
• CPR Certified

• Organization – proactively prioritizes needs and effectively manages resources
• Communication – communicates clearly and concisely
• Leadership – guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
• Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Tactical execution – oversees the development, deployment and direction of complex programs and processes
• Policies and Procedures – articulates knowledge and understanding of organizational policies, procedures and systems
• PC skills – data entry, demonstrates proficiency in Microsoft Office applications and others as required
• Financial Management - applies tools and processes to successfully manage to budget

• Leadership & Team Management: Proven ability to lead teams toward achieving organizational goals, setting high-performance standards, and fostering a collaborative work environment.
• Communication: Strong written and verbal communication skills, able to interact effectively with all levels of staff and management.
• Financial Oversight: Skilled at managing budgets, inventory, and financial processes, ensuring accurate reconciliation and reporting.
• Customer Relations: Adept at building long-term customer relationships, resolving issues promptly, and exceeding expectations.

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Payment Processing & Data Entry Systems
• Inventory & Financial Management Software