Katrina Holsapple
Office Coordinator - Account Receivables
Sperry,OK
Summary
Highly intelligent and driven professional with strong computer literacy and a passion for tackling challenges head-on. Skilled in math and adept at finding innovative solutions. Thrives in fast-paced environments that require critical thinking and problem-solving abilities. Proven track record of success. Eager to leverage skills and contribute to a dynamic team.
Overview
20
20
years of professional experience
Work History
Accounts Receivable Manager
HEALTHY SMILES FAMILY DENTISTRY
07.2019 - Current
- Accounts Receivables - Primary responsibility
- Insurance Coordinator/Credentialing - Decide on the dentists contracts with Insurance companies and keep up with the laws/updates
- Treatment Planner - I know all the insurance rules and believe we need to move away from doing treatment based on insurance
- Hygiene Coordinator - My favorite thing to do
- Enjoy working with hygienists, their schedules
- Look for outstanding treatment and insurance eligibility
- IT Liaison - Contact for when internet is down, computers/phones break or need updates
- Sign contracts for internet/alarm security
- Communication Liaison - Responsible for signing contracts with phone/texting company
- Office Coordinator - Includes all aspects of the front desk/schedule
Business Assistant
HEARTLAND DENTAL
05.2015 - 07.2019
- Interim Manager, including Payroll and AR
- Audit accounts
- Collect/Enter payments from insurance and patients
- Verify insurance
- Claims
- Hygiene Coordinating
- Treatment Quotes
- Customer Service
- Scheduling
- Ingoing/Outgoing Calls
Dental Hygiene Coordinator
MODERN DAY DENTAL
05.2008 - 05.2015
- Dental office requires multi-tasking and dealing with patients
- High stress environment due to doctor goals
- Collect payments
- Debits/Credits
- Billing
- Audit Accounts
- Price quotes to patients up to $20k
- Verify Insurance
- Claims
- Customer Service
- Ingoing/Outgoing Calls
- Data Entry
- Filing
Contract Supervisor
FABRICUT, INC
06.1990 - 10.1997
- Company Overview: Wholesale fabrication business with approximately 200 employees
- At the time, I also worked with a separate branch to coordinate production, the fabric warehouse and IT dept
- To update the software program
- This division of the company works with hotels, quoting jobs into $100k
- Contract Supervisor - Only age 23 over 13 employees
- Proofreader - Attention to detail over all orders while training others before becoming a contract quoter, then lead
- Order Processor - Used math daily, including algebra and geometry
- Created a hardware price list via Excel Spreadsheet for the department to use
- Wholesale fabrication business with approximately 200 employees
- At the time, I also worked with a separate branch to coordinate production, the fabric warehouse and IT dept
- To update the software program
- This division of the company works with hotels, quoting jobs into $100k
Education
High School Diploma - Honors
East Central High School
Tulsa, OK06.1990
Skills
- Collections expertise
- Financial records and reporting
- Transaction processing
- Cash management
- Accounts receivable
- Collections experience
- Customer relations
- Payment negotiations
- Invoice processing
- Account reconciliation
- Account analysis
- Financial reporting
- Statement preparation
- Account updating
- Credit control
- Report reviewing
- Payment schedule determination
- Work assignment coordination
- Invoice statements
- Auditing support
- Payment reviewing
- AR reporting
- Billing automation
- Aging report creation
- Aging balance management
- Research skills
- Debt collection
- Deposit verification
- Cash handling expertise
- Willing to learn
- Employee training oversight
- Typing and 10-key entry
- Cash flow management
- Strategy development
- Workflow coordination
- Prioritizing and planning
- Customer service
- Problem-solving
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Team building leadership
- Planning and coordination
- Relationship building
- Relationship building and management
- Customer relationship development
- Team management
- Proactive and focused
- Team building
- Task prioritization
- Financial analysis and reporting
- Self motivation
- Profitability improvement
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Recruitment and hiring
- Operations management
- Goal setting
- Know your customer
Personal Information
Authorized To Work: US
Accomplishments
I used to volunteer as a sign language interpreter with church and Tulsa Speech and Hearing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Accounts Receivable Manager
HEALTHY SMILES FAMILY DENTISTRY
07.2019 - Current
Business Assistant
HEARTLAND DENTAL
05.2015 - 07.2019
Dental Hygiene Coordinator
MODERN DAY DENTAL
05.2008 - 05.2015
Contract Supervisor
FABRICUT, INC
06.1990 - 10.1997
High School Diploma - Honors
East Central High School
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