Katrina Isaac

First Assistant (February 2025 – June 2025)

• Established and maintained effective communication with staff members to ensure efficient operations.
• Managed all aspects of daily business operations, including staffing, scheduling, payroll information, inventory control, customer service, and sales.
• Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.

People Department Manager (May 2023–February 2025)

• Developed and implemented staff schedules, and reviewed and adjusted employee shift schedules in accordance with staffing needs.
• Managed recruiting, hiring, and performance of staff members to maximize productivity levels.
• Monitored the organization's training needs and developed training plans for all staff members.

Manager in Training (January 2023 - May 2023)

• Fostered a positive working environment, encouraging teamwork and employee engagement.
• Responded to customer concerns efficiently, accurately and with detailed information.
• Supervised daily operations of staff to ensure compliance with health and safety regulations.

Crew Member (October 2022 – January 2023)

• Complied with company service standards and adhered to inventory and cash control procedures.
• Followed food safety regulations pertaining to sanitation, food handling and storage.

• Manage the hiring process for new hires by interviewing, making work schedules, and giving building tours.
• Operate office equipment, such as fax machines, copiers, and phone systems.
• Set up and maintain paper and electronic filing systems for records.
• Perform serving, cleaning, or stocking duties in establishments to facilitate customer service.