Summary
Overview
Work History
Education
Skills
Timeline
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Katrina Jackson

Hoboken,NJ

Summary

Compassionate professional with background in personal care and service, skilled in providing top-notch support and comfort to clients. Possess strong communication abilities and adeptness at creating positive environments for diverse client needs. Have improved quality of life for individuals through personalized attention and care strategies. Demonstrated ability to manage various tasks efficiently, ensuring client satisfaction and well-being.

Overview

13
13
years of professional experience

Work History

Director of Operations/Small Business Co-Owner

Mess Method
Hoboken, NJ
01.2023 - Current
  • Provide leadership, insight, and mentoring to newly hired employees.
  • Monitor inventory levels to ensure adequate stock is available at all times.
  • Organize and oversee the work schedules of staff members.
  • Resolve customer service issues in a timely manner, while maintaining high levels of customer satisfaction.
  • Support development of marketing strategies and execution of event planning activities.
  • Oversee financial responsibilities to maintain payment schedules.
  • Complete routine maintenance and repair.

Assistant Wardrobe Stylist

WOK Styling
New York, USA
09.2019 - Current
  • Maintain wardrobe organization, and ensure garments stay neatly arranged.
  • Keeping track of all clothing items, ensuring they are returned to the correct place after use.
  • Helping with fittings by holding garments, making adjustments, and providing feedback.
  • Assisting on set, managing costume changes, and ensuring that the talent is dressed appropriately.
  • Efficiently managing a large wardrobe, keeping track of multiple costume changes, and maintaining a clean and organized workspace.
  • Ensuring that all clothing is properly prepared, labeled, and in the correct condition.
  • Collaborating effectively with the head stylist, directors, actors, and other crew members.
  • Lifting and carrying clothing racks, moving garments around the set, and potentially assisting with quick costume changes.

Personal Assistant

Hoboken, NJ
06.2019 - Current
  • Run errands to help with daily tasks, enabling the employer to focus on more pressing duties.
  • Arrange travel for appointments and errands. Accompany the employer to physician's offices or on outings.
  • Complete basic administrative work, and manage household accounts.
  • Home organization, help with bill payments, and other financial tasks.
  • Provide technical support and help with paperwork.
  • Provide assistance in communicating, typing correspondence, or obtaining information.
  • Maintain confidential files related to personnel records, or other sensitive information.

Professional Organizer

RealME Organizing
Hoboken, NJ
03.2019 - Current
  • Provide hands-on decluttering and organization services for homes, offices, and businesses, resulting in more functional, stress-free environments.
  • Conduct unbiased assessments of client spaces, identify areas of improvement, and create solutions to maximize efficiency.
  • Assess client needs to develop personalized organizational plans tailored to their lifestyles and goals.
  • Educate clients on effective long-term organizational strategies and tools to help them maintain their spaces over time.
  • Offer guidance on downsizing, moving, including packing, unpacking, and setting up organized spaces in new homes.
  • Research new organizational products that could benefit clients' needs.

Operations Manager

Local Barre
Hoboken, NJ
07.2012 - 03.2019
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Developed and implemented operational policies and procedures to improve efficiency.
  • Monitored membership sales and retention.
  • Provided excellent customer service to ensure member satisfaction.
  • Assisted with marketing campaigns to attract new members.
  • Planned for upcoming promotions and events.
  • Evaluated and selected vendors, negotiated contracts, and managed relationships.

Education

Bachelor of Arts - Sociology

Hartwick College
Oneonta, NY
05-1999

Skills

  • Time management
  • Interpersonal skills
  • Compassionate client relations
  • Active listening
  • Multitasking and organization
  • Detail-oriented mindset

Timeline

Director of Operations/Small Business Co-Owner

Mess Method
01.2023 - Current

Assistant Wardrobe Stylist

WOK Styling
09.2019 - Current

Personal Assistant

06.2019 - Current

Professional Organizer

RealME Organizing
03.2019 - Current

Operations Manager

Local Barre
07.2012 - 03.2019

Bachelor of Arts - Sociology

Hartwick College

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Katrina Jackson