Katrina Johnson

Katrina Johnson McDonough, GA 30253 404-988-9209 | Kanitaa43@gmail.com Professional Summary Highly Organized And Detail-oriented Professional With 15+ Years Of Experience In Administrative Coordination, Customer Relations, And Reservation Management. Adept At Managing Multiple Projects, Streamlining Processes, And Delivering Exceptional Service To Clients And Colleagues. Proficient In Leveraging Various Software Platforms To Optimize Workflows And Enhance Operational Efficiency. Passionate About Supporting Businesses In Building Lasting Relationships With Customers Through Effective Communication And Engagement Strategies. Skills Email & Digital Communication Customer Service & Satisfaction Analytical Thinking & Problem Solving Microsoft Office & Microsoft 365 CRM & Reservation Systems (Opera Cloud, MARSHA, Lightspeed) Time Management & Attention To Detail Project Coordination & Administrative Support Adaptability & Ability To Prioritize Strong Written & Verbal Communication Relevant Experience Group Housing Coordinator | Marriott W Hotel, Downtown March 2023 - Present Managed Customer Inquiries And Handled Reservation Requests, Changes, And Cancellations. Utilized Yield Management To Maximize Occupancy And Revenue. Oversaw Group Bookings And Provided Customer-focused Solutions To Optimize Housing Plans. Administrative Coordinator | Marriott Residence Inn, Buckhead August 2022 - March 2023 Communicated With Clients And Executive Teams To Coordinate Events And Meetings. Developed Reports And Presentations In Word, Excel, And PowerPoint. Processed Payroll, Budget Allocations, And Vendor Payments. Executive Administrative Assistant | Marriott Evergreen, Stone Mountain March 2022 - August 2022 Provided Clerical Support To Management Through Document Preparation And Reporting. Monitored Customer Inquiries To Improve Guest Satisfaction Scores. Assisted Front Desk And Managed Room Reservations. Rooms Controller | Marriott Atlanta Airport January 2021 - September 2021 Oversaw Room Assignments And Inventory, Ensuring Guest Preferences And Special Requests Were Met. Coordinated Directly With Housekeeping And Front Desk Operations. Prepared Daily Reports On Hotel Occupancy And Pricing Strategies. Education Associate Of Science In Biology | Bryman College, Torrance, CA | January 2006 This Version Of Your Resume Emphasizes Transferable Skills Relevant To AWeber, Particularly Your Ability To Manage Customer Interactions, Work With Digital Systems, And Support Business Operations. You May Also Want To Tailor It Further Based On The Specific Job Description You're Applying For. Would You Like Me To Refine Any Sections Further Or Add More Emphasis On Particular Skills? 😊 Please Put This Resume Onan Appropriate Templeate, Katrina Johnson McDonough, GA 30253 404-988-9209 | Kanitaa43@gmail.com Professional Summary Highly Organized And Detail-oriented Professional With 15+ Years Of Experience In Administrative Coordination, Customer Relations, And Reservation Management. Adept At Managing Multiple Projects, Streamlining Processes, And Delivering Exceptional Service To Clients And Colleagues. Proficient In Leveraging Various Software Platforms To Optimize Workflows And Enhance Operational Efficiency. Passionate About Supporting Businesses In Building Lasting Relationships With Customers Through Effective Communication And Engagement Strategies. Skills Email & Digital Communication Customer Service & Satisfaction Analytical Thinking & Problem Solving Microsoft Office & Microsoft 365 CRM & Reservation Systems (Opera Cloud, MARSHA, Lightspeed) Time Management & Attention To Detail Project Coordination & Administrative Support Adaptability & Ability To Prioritize Strong Written & Verbal Communication Relevant Experience Group Housing Coordinator | Marriott W Hotel, Downtown March 2023 - Present Managed Customer Inquiries And Handled Reservation Requests, Changes, And Cancellations. Utilized Yield Management To Maximize Occupancy And Revenue. Oversaw Group Bookings And Provided Customer-focused Solutions To Optimize Housing Plans. Administrative Coordinator | Marriott Residence Inn, Buckhead August 2022 - March 2023 Communicated With Clients And Executive Teams To Coordinate Events And Meetings. Developed Reports And Presentations In Word, Excel, And PowerPoint. Processed Payroll, Budget Allocations, And Vendor Payments. Executive Administrative Assistant | Marriott Evergreen, Stone Mountain March 2022 - August 2022 Provided Clerical Support To Management Through Document Preparation And Reporting. Monitored Customer Inquiries To Improve Guest Satisfaction Scores. Assisted Front Desk And Managed Room Reservations. Rooms Controller | Marriott Atlanta Airport January 2021 - September 2021 Oversaw Room Assignments And Inventory, Ensuring Guest Preferences And Special Requests Were Met. Coordinated Directly With Housekeeping And Front Desk Operations. Prepared Daily Reports On Hotel Occupancy And Pricing Strategies. Education Associate Of Science In Biology | Bryman College, Torrance, CA | January 2006 I Can Definitely Format Your Resume Using A Polished And Professional Template. Would You Like It In A Modern, Sleek Style, A Classic Formal Layout, Or Something Creative And Visually Engaging? Let Me Know Your Preference, And I’ll Tailor It Accordingly! 😊 Sleek Style Great Choice! A Sleek-style Resume Will Have A Modern, Minimalist Design With Clean Lines, Subtle Formatting, And A Polished Aesthetic That Looks Professional And Easy To Read. I'll Format Your Resume With Elegant Spacing, Subtle Icons, And A Contemporary Font. Do You Prefer It In Word Format Or PDF? Let Me Know, And I'll Finalize It For You! 😊 Word Format Got It! I'll Format Your Resume Into A Sleek, Professional Word Document With A Modern Layout, Clean Spacing, And Elegant Typography To Ensure It Looks Polished And Easy To Read. I'll Create The Word File And Share It With You Shortly. Stay Tuned! 😊 Thank You You're Very Welcome, Katrina! I’m Excited To Help You Put Your Best Foot Forward With This Sleek Resume. I’ll Format It Into A Polished Word Document And Get It To You Shortly. 😊 Let Me Know If There’s Anything Else You’d Like To Adjust Or Add! Can You Provide Me With Sleek Style Word Template To Add My Resume To 3 Images Absolutely! You Can Find Sleek, Modern Resume Templates That Are Customizable In Microsoft Word At Microsoft Create Or CareerAddict. These Templates Feature Clean Layouts, Professional Fonts, And Elegant Spacing To Give Your Resume A Polished Look. Would You Like Me To