KATRINA KENEZUROFF
Anchorage,AK
Summary
Detailed team player excels in fast-paced environments with little oversight and challenging goals. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously. Experienced in using variety of office equipment and calendar management. Excellent communication and interpersonal skills. Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
STATION AGENT
NEW PACIFIC AIRWAYS (RAVN ALASKA)
09.2020 - Current
- Provide Check-in procedures
- Provide ticketing services
- Check Baggage and Carry-ons
- Boarding procedures
- Provide assistance to passengers for any customer service needs.
Substitute Teacher
Aleutian East Borough School District
09.2018 - 05.2020
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
PTF Clerk
USPS
01.2015 - 07.2016
- Enhanced workplace safety by maintaining a clean and organized work environment.
- Managed high volumes of mail during peak seasons while maintaining a strong focus on customer satisfaction.
- Reduced errors in mail delivery by diligently checking addresses and postage requirements for accuracy.
- Managed inventory levels for postal supplies, ensuring adequate stock was available for daily operations without excess waste or shortages.
Receptionist Clerk
King Cove Corporation
01.2010 - 01.2011
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Maintained a welcoming environment for visitors with a clean, organized reception area.
- Supported administrative staff with accurate data entry, filing, and document management tasks.
Education
HIGH SCHOOL DIPLOMA -
KING COVE SCHOOL
05.2005
Skills
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- Office equipment operations
- Meeting Preparation
- Attention to Detail
- Cultural Awareness
Timeline
STATION AGENT
NEW PACIFIC AIRWAYS (RAVN ALASKA)
09.2020 - Current
Substitute Teacher
Aleutian East Borough School District
09.2018 - 05.2020
PTF Clerk
USPS
01.2015 - 07.2016
Receptionist Clerk
King Cove Corporation
01.2010 - 01.2011
HIGH SCHOOL DIPLOMA -
KING COVE SCHOOL
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