- Enjoy hobbies that combine physical activity with outdoor exploration
- Gardening
- I participate in a variety of outdoor recreational activities
- Hiking
- Volunteering
- Playing Sports
- Horseback Riding
- Outdoor Recreation
- Adventure Travel
- Road Trips
- Cooking
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
Katrina Kent
Opelika,AL
Summary
Highly motivated, enthusiastic, devoted team member. Capable of problem solving in any aspect and thrives under high stress and fast paced environments.
Experienced with driving statewide sales initiatives, ensuring consistent revenue growth, and fostering client relationships. Utilizes strategic planning and team leadership to enhance sales performance and market reach. Track record of implementing innovative sales strategies and mentoring high-performing sales teams.
Overview
24
24
years of professional experience
Work History
Jackson + Coker Locum Tenens
09.2024 - Current
- Makes all daily scheduled calls as required and receives incoming provider calls and referrals
- Contacts prospective providers and presents Company's services and client opportunities
- Prospects for open opportunities through lead generation and screening
- Qualifies the viability of a provider’s availability and credentials and client opportunities
- Conducts phone interviews and asks qualifying questions
- Tracks and records changes in provider availability
- Sources and generates leads using various resources including providers, clients, job boards and others as needed
- Enters and updates provider information and other data into the computer database on an ongoing basis
- Ensures quality and accuracy in information being entered
- Collaborate with Internal Recruiters to find their providers opportunities to work with Jackson & Coker
- Extract all details from the providers about their credentials and availability and communicate that information to area associates
- Completes all recruiting activities in compliance with established policies, procedures, and legal regulations
- Demonstrates quality customer service for both internal and external customers
- Complete training as assigned. Be an active participant and properly demonstrate the skills that you learned in training
- Maintain a positive and collaborative spirit when working with internal and external customers
- Demonstrate personal commitment to the team and adhere to the team’s expectation and guidelines
- Meet or exceed goals/metrics established by the company by utilizing resources and adopting best practices
Sales
Point Broadband
05.2022 - 09.2024
- Residential Sales and Business Sales
Lincare
04.2021 - 04.2022
- Recruit for all Sales Representatives remote and in the field for the Medical Department, specialized to C-PAP and various warehouse shipping clerks
- Maintain Professionalism and Adaptive Communication
- Time management & Scheduling Coordination
SME, Quality Assurance, Quality Monitoring
Arise
11.2016 - 04.2021
- Responsible for ensuring that products and services meet the established standards set by the company. Duties include maintaining strong overall quality control of products.
- Attention to Detail
- Feedback to Company and Representatives on various tasks
- Reliability, Honesty, Performance Driven, High Customer Expectation
HR Manager
First Choice Personnel
06.2015 - 11.2016
- Supervise the company’s hiring process, connect with business executives to match employees, improve employee engagement, build strategic talent resources plans.
- Recruitment and Selection
- Performance Management
- Succession planning, development, and HR Information Systems
Vet Technician
Thornton Animal Hospital
08.2014 - 06.2015
- Credentialed professional to ensure all types of animals live healthy and happy lives.
- Empathetic to Owners and Pets
- Medical Knowledge coupled with Clinical Skills
- Routine & Emergency care under Veterinarian
Charter Communications
02.2012 - 08.2014
- Handle various tasks under pressure while providing exceptional customer service, customer interactions, call handling times, support and customer resolution
- Problem Solving, under pressure and under timed call handling
- High call volume intake
- Clear & Concise communications with a friendly attitude
Office Manager
Farmer Cooperation
02.2002 - 08.2014
- Overseer of administration, handling multiple P.O., Budgeting, Financial handlings, Handling customer conflicts, inquiries, all correspondence, conduct meetings, create standards and goals, and decision making.
- Analyzed & Optimized operations: bookkeeping, payroll, supplies & other managerial services
- Supervising large team to ensure workflow is well-prepared and ran smoothly.
- Managed invoices from vendors to assist in the Account Department
Education
High School Diploma -
Monte Vista High School
Spring Valley, CASkills
- Proven sales expertise
- Leadership in management
- Auditor training programs
- Microsoft Office proficiency
- Medical terminology proficiency
- Closing sales
Accomplishments
- Exceeded monthly quota 12 times.
Interests
Timeline
Jackson + Coker Locum Tenens
09.2024 - Current
Sales
Point Broadband
05.2022 - 09.2024
Lincare
04.2021 - 04.2022
SME, Quality Assurance, Quality Monitoring
Arise
11.2016 - 04.2021
HR Manager
First Choice Personnel
06.2015 - 11.2016
Vet Technician
Thornton Animal Hospital
08.2014 - 06.2015
Charter Communications
02.2012 - 08.2014
Office Manager
Farmer Cooperation
02.2002 - 08.2014
High School Diploma -
Monte Vista High School
Awards
Ameritech “B to B” Program Ameritech Award of Excellence, MVP Employee of the Month Multiple Clients throughout Careers, Productivity, High Volume Standard Goals reached and exceeded for clients professionally
Pinnacle Club /Presidents Club
Love to golf, play pickle ball garden and travel.
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