KATRINA Lewis
Herdon,KY
Summary
Dynamic Certified Medical Assistant with extensive experience at St Joseph Medical Group, excelling in medication administration and patient education. Proven ability to enhance patient outcomes through effective communication and meticulous electronic health records management. Committed to delivering exceptional customer service while ensuring compliance with safety regulations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CMA
St Joseph Medical Group
Lexington , KY
01.2024 - Current
- Administered medications under physician's supervision.
- Ensured compliance with applicable laws and regulations pertaining to patient safety.
- Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
- Incorporated outside records into charts and EHR.
- Answered phones promptly; responded professionally to inquiries from patients or family members.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared treatment rooms for patient examinations.
- Assisted with patient admissions and discharges, including obtaining vital signs, medical histories and insurance information.
- Responded to patient callbacks and phone-in prescription refill requests.
- Supported administrative staff by processing payments.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Educated patients about medications, procedures and physician's instructions.
Certified Medical Assistant
Baptist Health Medical Group
Lexington, KY
03.2019 - 01.2024
- Contacted pharmacies to submit and refill patients' prescriptions.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Contacted medical facilities to schedule patients for admission.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Handled general office duties to support administrative staff during peak hours.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Administered injections under the direction of a physician or nurse practitioner.
Certified Medical Assistant
Vitality Pain
Lexington , KY
05.2015 - 01.2019
- Contacted pharmacies to submit and refill patients' prescriptions.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Contacted medical facilities to schedule patients for admission.
- Handled general office duties to support administrative staff during peak hours.
- Administered injections under the direction of a physician or nurse practitioner.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
Lead Certified Medical Assistant
Delomas IPM
Lexington , KY
01.2006 - 02.2018
- Answered phone calls from patients seeking advice or assistance with medical issues.
- Administered medications under physician's supervision.
- Served as a liaison between physicians and nurses and hospital staff when coordinating complex cases.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Handled general office duties to support administrative staff during peak hours.
- Incorporated outside records into charts and EHR.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Documented patient care services by charting in the medical record according to accepted practices.
- Educated patients about available resources for ongoing support after discharge from the facility.
- Performed vital signs such as height, weight, blood pressure measurements.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Communicated effectively with other healthcare providers both verbally and through written documentation.
- Monitored inventory levels of medical supplies used throughout the facility.
Education
Certified Medical Assistant - Medical
National College
Lexington Ky04-2005
Skills
- Medication administration
- Patient education
- Electronic health records
- Vital signs monitoring
- Insurance verification
- Customer service
Certification
- CPR
- BLS
- CMA
Timeline
CMA
St Joseph Medical Group
01.2024 - Current
Certified Medical Assistant
Baptist Health Medical Group
03.2019 - 01.2024
Certified Medical Assistant
Vitality Pain
05.2015 - 01.2019
Lead Certified Medical Assistant
Delomas IPM
01.2006 - 02.2018
Certified Medical Assistant - Medical
National College
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