Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katrina Mahramnia-Smith

Orange,CA

Summary

Exceptional team player with amazing problem solving skills who always keeps a positive attitude as well as a happy spirit and strong drive to motivate others' to ensure tasks are completed efficiently as well as in a timely manner. Great communicator as well as leadership skills with the ability to navigate others through adversity when and if necessary, trustworthy, honest and transparent honoring values and principles.

Overview

17
17
years of professional experience

Work History

Caregiver

Raymond Sanchez
03.2023 - 04.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Provided companionship, watched TV/Movies together, conversed on life topics as well as prayed with patient.

Sales Representative

Select Imported Wines
02.2016 - 08.2024
  • Educate potential clients and existing clients about our wide selection of wines, wine tours and wine tasting events.
  • Build relationships with new clients as well as existing clients by executing great communication and social skills.
  • Prepare and sell customized orders, ensuring clients were billed correctly.
  • Train and assist new sales representatives.
  • Consistent follow ups with clients prior to delivery to ensure deliveries will be made on time and directly to the client, as well as a post follow up to confirm the clients were satisfied with our product.

Bookkeeper/Secretary to the General Manager

Japanese Unique Auto Dismantling
04.2009 - 10.2015
  • Increase efficiency by re organizing files and disposing any expired or unnecessary files.
  • Answering and assisting calls, directing customers to management when necessary.
  • Following up with clients regarding orders, deliveries and sales.
  • Complete and file all invoices.

Server

Crater Lake Lodge
06.2008 - 01.2010
  • Offered information on new menu items, seasonal and daily specials, favorites and pairings,
  • Entered and processed orders as well as payments through a POS system.
  • Open/Closing duties; generally cleaning and rolling silverware or setting tables depending on shift schedule.
  • Ensuring that guests are satisfied with orders, beverages, services and overall experience.

Education

Sociology

Irvine Valley College
Irvine, CA
05-2019

Skills

    Ability to communicate with associates and

    customers

    Sales consultation

    Strategic planning

    Product demonstration

    Task prioritization

    Strong social skills

    Team Leader

    Customer Service

    Microsoft Word/Excel

    Problem solving

    Ability to read, count and write to complete all

    documentation

    Ability to see things from multiple perspectives

    Desire to learn new things

    Credit card payment processing

    Organizational skills

Timeline

Caregiver

Raymond Sanchez
03.2023 - 04.2025

Sales Representative

Select Imported Wines
02.2016 - 08.2024

Bookkeeper/Secretary to the General Manager

Japanese Unique Auto Dismantling
04.2009 - 10.2015

Server

Crater Lake Lodge
06.2008 - 01.2010

Sociology

Irvine Valley College

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Katrina Mahramnia-Smith