KATRINA MASON
East Orange,NJ
Summary
Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Paraprofessional
Center for Partnership Services
Newark , NJ
03.2023 - 05.2024
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Collected money from students for school-related projects and field trips.
- Created and maintained positive relationships with students, parents, and colleagues.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Applied positive reinforcement to redirect negative behaviors.
- Supervised students during non-instructional times, including lunch and recess.
- Assisted children at stations during small-group learning periods.
Paraprofessional
Ess
Willingboro, New Jersey
02.2022 - 01.2023
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Collected money from students for school-related projects and field trips.
- Created and maintained positive relationships with students, parents, and colleagues.
- Conducted reading and math interventions under the supervision of a certified teacher.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Assisted in preparing lesson materials and bulletin board displays.
- Applied positive reinforcement to redirect negative behaviors.
Package Handler
The New York Times
Queens, New York
04.2017 - 03.2019
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Packed boxes and stock using organizational guidelines.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Checked all outgoing shipments to ensure accuracy of contents.
- Complied with federal, state, and company regulations regarding package handling.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Inspected packages for damages or defects and recorded any issues found.
- Loaded completed orders on pallets according to delivery numbers.
Receptionist
Technical College Institute
New York, New York , New York
06.2015 - 01.2017
- Used company badging system to create badges for new employees and visitors.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
Receptionist Assistant
Dr.Eric Chens, M.D. Office
Brooklyn , NEW YORK
03.2011 - 01.2015
- Answered incoming calls and routed to appropriate personnel.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Displayed professional standards at reception desk to impress visitors.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Managed company database and ensured the accuracy of contact information.
- Assisted in the preparation of regularly scheduled reports by collecting and analyzing information.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Scheduled appointments for clients and ensured accuracy of information.
- Scanned documents into electronic files for storage purposes.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted customers and visitors in a professional manner.
- Handled confidential documents with discretion.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Greeted visitors entering establishment to determine nature and purpose of visit.
Education
Bachelor of Science - Business Administration
Strayer University
Willingboro, NJ09-2022
Associate of Science - Business Administration
Metropolitan College of New York
New York, NY05-2017
Skills
- Reading support
- Classroom support
- Documentation
- IEP compliance
- Small group and individual assistance
- Helping students with special needs
- Behavior management
- Teacher support and collaboration
Timeline
Paraprofessional
Center for Partnership Services
03.2023 - 05.2024
Paraprofessional
Ess
02.2022 - 01.2023
Package Handler
The New York Times
04.2017 - 03.2019
Receptionist
Technical College Institute
06.2015 - 01.2017
Receptionist Assistant
Dr.Eric Chens, M.D. Office
03.2011 - 01.2015
Bachelor of Science - Business Administration
Strayer University
Associate of Science - Business Administration
Metropolitan College of New York