Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Katrina Mcgregor

Dundee,NY

Summary

Reliable housekeeper with proven ability to complete tasks quickly and efficiently. Excel in prioritizing, organizing, and following through on different cleaning duties. Specialize in deep cleaning techniques, laundry management, and space organization. Possess strong communication skills, adaptability to changing environments, and capability to work independently or as part of a team to meet high standards of cleanliness.

Overview

2
2
years of professional experience

Work History

Housekeeper

Best Western Plus Hotel
Hammondsport, NY
02.2024 - 07.2024
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Changed bed linens and towels, tidied up rooms.
  • Organized closets with hangers for guests' clothing items.
  • Responded to requests from guests regarding housekeeping needs.
  • Ensured that all health standards were met during cleaning operations.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Followed safety procedures when handling hazardous materials.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Used cleaning chemicals following proper guidelines.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Housekeeper

lakeside resort & 3812 bistro
Watkins Glen, NY
01.2022 - 02.2024
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Emptied trash receptacles throughout the property.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Provided information about hotel services upon request from guests.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Changed bed linens and towels, tidied up rooms.
  • Organized closets with hangers for guests' clothing items.
  • Responded to requests from guests regarding housekeeping needs.
  • Ensured that all health standards were met during cleaning operations.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Followed safety procedures when handling hazardous materials.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Maintained and organized cleaning supplies stock.
  • Used cleaning chemicals following proper guidelines.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Sorted and counted linens and organized in storage areas.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Swept and damp-mopped private stairways and hallways.
  • Removed snow from pathways using shovels or snow blowers during winter months.
  • Cleaned up debris from walkways and patios.

Education

High School Diploma -

Hammondsport Junior-Senior High School
Hammondsport, NY
08-2014

Skills

  • Customer Service
  • Window Cleaning
  • Dusting
  • Residential Cleaning
  • Restroom detailing
  • Guest Relations
  • Safe cleaning with chemicals
  • Laundry Management
  • Health and safety compliance
  • Interior and exterior cleaning
  • Quality Assurance Controls
  • Chemical Handling
  • Polishing surfaces
  • Cleaning methods
  • Window Washing
  • Housekeeping
  • Teamwork
  • Mopping and buffing floors
  • Hardworking
  • Vacuuming and sweeping
  • Hospitality background
  • Watering plants
  • Focused and detail-oriented
  • Closet detailing

Affiliations

  • im a dog trainer/ dog sitter
  • i paint on my off time

Timeline

Housekeeper

Best Western Plus Hotel
02.2024 - 07.2024

Housekeeper

lakeside resort & 3812 bistro
01.2022 - 02.2024

High School Diploma -

Hammondsport Junior-Senior High School

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Katrina Mcgregor