Katrina Merritt
North Richland Hills,TX
Summary
Sociable employee offering Just over 5 years of experience delivering friendly, prompt service to customers. Skillful in making personalized recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Persistent and highly motivated. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated. I have a true love of connecting with everyone I meet and strive to make them laugh.
Overview
5
5
years of professional experience
Work History
Bridal Consultant
Sunday’s Bridal
North Richland Hills, TX
05.2024 - Current
- Assisted brides in selecting wedding attire and accessories to fulfill individual preferences.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Developed strong relationships with customers to give them a memorable experience.
Telemarketer
Spirit Star
Euless, TX
06.2022 - 06.2023
- Negotiated pricing and payment terms with customers when possible to close deals.
- Called prospective customers in designated market area to qualify leads.
- Generated leads and established relationships with potential customers through outbound telephone calls.
- Made average of 150 outbound and inbound calls per day.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
Server
MidiCi The Neapolitan Pizza
11.2020 - 06.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Provided exceptional service to high volume of daily customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
Trinity High School
Euless, TXSkills
- High sales knowledge
- Eccentric energy
- Task oriented
- POS knowledge
- Customer service
- Visionary
- Great communication
Education
true,other
Timeline
Bridal Consultant
Sunday’s Bridal
05.2024 - Current
Telemarketer
Spirit Star
06.2022 - 06.2023
Server
MidiCi The Neapolitan Pizza
11.2020 - 06.2022
High School Diploma -
Trinity High School