Katrina Morrison

• Supervised daily operations to meet performance and quality standards.
• Coordinated staff schedules, optimizing resource allocation and enhancing customer service.
• Trained new team members on operational protocols and customer service standards.
• Resolved customer complaints promptly to foster loyalty and satisfaction.
• Maintained a clean, safe, and organized store environment for improved customer experience.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Oversaw daily cash reconciliations to ensure accurate financial reporting.
• Executed regular inventory counts to verify stock levels and forecast future needs.

• Assisted in coordinating team activities to enhance communication and collaboration.
• Supported project planning by organizing resources and schedules effectively.
• Participated in training sessions to develop knowledge of operational processes.
• Contributed to problem-solving discussions, providing insights on workflow improvements.

• Trained new employees on customer service protocols and safety procedures to boost team performance.
• Addressed customer inquiries and resolved issues to promote positive guest experiences.
• Coordinated shift schedules to optimize labor resources during peak hours while maintaining staffing levels.
• Conducted inspections of facilities and equipment to ensure compliance with cleanliness and safety standards.
• Maintained a clean, safe work environment by enforcing adherence to safety guidelines.
• Completed cash and credit card transactions using POS software with high accuracy.
• Oversaw daily cash handling procedures, ensuring accurate records and minimizing discrepancies.

Constructed components

Examined car components to ensure adherence to specifications