Katrina Nelson
Herriman,UT
Summary
Experienced caregiver with 20 years dedicated to nurturing and educating children. Proven ability to manage multiple responsibilities while fostering a supportive learning environment. Seeking remote work opportunities to contribute to family income while maintaining availability for children's needs.
Overview
23
23
years of professional experience
Work History
Homemaker
Self-employed
Herriman, UT
04.2005 - Current
- Managed household organization through efficient cleaning, organizing, meal planning, and preparation.
- Developed time management routines using task prioritization and time blocking methods.
- Executed financial management strategies by budgeting, tracking expenses, and managing bills.
- Created payoff calculators to effectively reduce mortgage debt.
- Facilitated childcare development by providing a safe and nurturing environment.
- Prepared for emergencies through basic first aid knowledge and readiness training.
- Engaged children in cognitive development activities, including reading, puzzles, playdates, and imaginative play.
Data Entry Clerk
ACS-Inc
Draper, UT
06.2007 - 11.2013
- Reviewed medical records to ensure accurate coding and compliance with regulations.
- Performed data entry tasks in electronic health records system with precision.
- Achieved typing speed exceeding 80 words per minute.
- Maintained data integrity through meticulous attention to detail and accuracy.
- Managed time effectively to meet strict deadlines and handle large volumes of data.
- Communicated clearly and concisely, both written and verbally, with colleagues as needed.
- Identified and resolved data inconsistencies or errors promptly.
Customer Service Representative
TriVita
Scottsdale, AZ
10.2002 - 06.2005
- Resolved customer complaints and inquiries to enhance satisfaction.
- Identified upselling opportunities based on customer needs to drive revenue.
- Collaborated with team members to optimize service delivery processes.
- Informed customers about billing procedures and processed payments efficiently.
- Engaged customers in conversation to address concerns and answer questions.
- Maintained professionalism under pressure, effectively diffusing tense situations.
- Provided receptionist support by answering calls and greeting guests when required.
- Assisted with company events as needed, ensuring smooth operations.
Education
High School Diploma -
Westwood High School
Mesa, AZ05-1998
Skills
- Data entry and record accuracy
- Financial management and tax preparation
- Time management and organizational skills
- Conflict resolution and problem solving
- Effective communication skills
- Clerical support and customer engagement
- Attention to detail
- Typing speed: 75 wpm
- 10-key speed: 60 wpm
Timeline
Data Entry Clerk
ACS-Inc
06.2007 - 11.2013
Homemaker
Self-employed
04.2005 - Current
Customer Service Representative
TriVita
10.2002 - 06.2005
High School Diploma -
Westwood High School
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