Katrina Otis
Astoria,NY
Summary
Professional and results-driven hospitality professional prepared for supervisory responsibilities. Strong focus on team collaboration and achieving consistent results. Skilled in mixology, customer service, and inventory management. Reliable and adaptable, able to meet changing needs and maintain high standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender/Manager
Sekend Sun
03.2017 - 12.2024
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Served high customer volumes in a fast paced environment with a calm and professional manner..
- Increased overall revenue with creative drink promotions and themed events,
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
- Served and managed private events including birthdays, baby showers, fundraisers, and even weddings to help create memorable experiences.
- Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
Operations Manager/Owner
Breve (pop up Food Concept in Basik)
04.2022 - 12.2022
- Managed financial aspects of the business including purchasing, budgeting, forecasting, and cash flow management.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw food preparation, menu development and monitored safety protocols.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Expanded catering services and menus for private events resulting in increased revenue.
Education
Bachelor of Science - Entrepreneurship For Design Industries
Fashion Institute of Technology
New York, NY05-2017
Associate of Arts - Fashion Design
Fashion Institute of Technology
New York, NY05-2015
Skills
- Menu development
- Customer engagement
- Craft cocktail preparation
- Beer, wine, and liquor knowledge
- Point of sale systems
- Marketing and sales experience
Certification
- New York Food Protection Certificate
- TIPS Certified
Timeline
Operations Manager/Owner
Breve (pop up Food Concept in Basik)
04.2022 - 12.2022
Bartender/Manager
Sekend Sun
03.2017 - 12.2024
Bachelor of Science - Entrepreneurship For Design Industries
Fashion Institute of Technology
Associate of Arts - Fashion Design
Fashion Institute of Technology
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