Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katrina Owens

Sarasota

Summary

Dynamic culinary professional with extensive experience at Aramark and hospital/cafe setting, specializing in allergen-free meal preparation and large-scale cooking for 900 students. Proven skills in food inventory management and exceptional customer service, consistently enhancing dining experiences while maintaining a clean and efficient kitchen environment .Adept at leading teams in high-volume environments, I excel in fast-paced settings, driving customer satisfaction and team performance.

Overview

13
13
years of professional experience

Work History

Lead Cook/ True Balance Cook

Aramark
06.2024 - Current
  • Prepared food for an allergen free true balance station. Free of all 9 food allergies.
  • Demonstrated expertise in a variety of cooking techniques, including grilling, baking, roasting, and sautéing.
  • Prepared batch cooking for 900 students.
  • Followed recipes and provided proper and efficient substitutions when needed.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Taught kitchen staff safety protocols and restaurant standards.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Lead Cook

Publix Warehouse
05.2023 - 06.2024
  • Supervised and trained kitchen staff in proper food preparation, cooking techniques, portion control, safety procedures and sanitation guidelines.
  • Monitored food costs to remain within budget while providing the best possible dining experience and most accurate truck orders.
  • Created weekly specials utilizing seasonal ingredients to drive customer traffic during slower periods.
  • Insured a clean and sanitized work environment.
  • Lifted 50+ lbs and worked with various kitchen machinery.

Retail Managment (cafe Manager/cook/prep)

Sarasota Memorial Hospital
03.2021 - 04.2023
  • Managed display products effectively to achieve consistent sales with minimal waste.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Secured daily cash by verifying totals and making nightly deposits.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Introduced new menu items to add variety and selections and meet customer preferences.

Shift Lead and Trainer

Sweet Tomatoes
11.2018 - 05.2019
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Quickly learned each station in the restaurant
  • Positions worked include, soup, salad, prep, bake, serving(dining room buffet style), dishwashing, cashier(counting down drawers)
  • Demonstrated proper food safety techniques
  • Dates, Hold times, FIFO, etc.

Shift Lead and Trainer

Burger King
03.2012 - 10.2018
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Completed store opening and closing procedures and balanced tills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

Manatee School For The Arts
Palmetto
06-2013

Skills

  • Food inventory management
  • Allergen safety
  • Large-scale food preparation
  • Spoilage prevention
  • Menu preparation
  • Customer Service Skills
  • Food Safety Experience
  • Barista Experience
  • Food Preparation
  • Food Handling
  • Delegating work and time management
  • Merchandising
  • Verbal and written communication
  • Banquets and catering
  • Problem-solving abilities
  • Catering and events
  • Multi-tasking

Accomplishments

Employee of the month twice at sarasota memorial hospital.

Increased customer traffic within a month of being employed at Publix warehouse and aramark.

Timeline

Lead Cook/ True Balance Cook

Aramark
06.2024 - Current

Lead Cook

Publix Warehouse
05.2023 - 06.2024

Retail Managment (cafe Manager/cook/prep)

Sarasota Memorial Hospital
03.2021 - 04.2023

Shift Lead and Trainer

Sweet Tomatoes
11.2018 - 05.2019

Shift Lead and Trainer

Burger King
03.2012 - 10.2018

High School Diploma -

Manatee School For The Arts

Similar Profiles

CREATE PROFILE