Katrina Owens
Alberta,VA
Summary
Dynamic and reliable professional with a strong work ethic, experienced at Walmart as a Front End Cashier, enhancing customer satisfaction through efficient service. Proven ability to train new team members and maintain high accuracy in transactions, demonstrating excellent customer service and organizational skills. Quick learner committed to achieving team goals.
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with [Number] years of experience working in busy [Type] environments.
Overview
23
23
years of professional experience
Work History
Front End Cashier
Walmart
04.2025 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Organized items on shelves to help customers locate products easily and quickly.
Material Handler
Health Trust Supply Chain
06.2021 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
Direct Support Professional
Phoenix-N-Peace
01.2003 - 04.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Monitored progress and documented patient health status changes to keep care team updated.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
Picker/Packer Associate
Amazon
08.2020 - 04.2021
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Picker/Packer Associate
Amazon
01.2017 - 08.2020
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Education
Brunswick High School
Lawrenceville, VACertificate - Medical Assistant
Fortis
Richmond, VA05-2014
Certificate - Phlebotomy
Career Connection
Petersburg, VA05-2012
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Team player attitude
- Reliability and punctuality
- Material handling
- Order picking
- Positive attitude
- Heavy lifting
- Package handling
- Warehouse operations
- Teamwork and collaboration
- Pallet jack operation
- Warehouse safety
Languages
English
Full Professional
Timeline
Front End Cashier
Walmart
04.2025 - Current
Material Handler
Health Trust Supply Chain
06.2021 - Current
Picker/Packer Associate
Amazon
08.2020 - 04.2021
Picker/Packer Associate
Amazon
01.2017 - 08.2020
Direct Support Professional
Phoenix-N-Peace
01.2003 - 04.2025
Brunswick High School
Certificate - Medical Assistant
Fortis
Certificate - Phlebotomy
Career Connection
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