Katrina Paez
245 S. Oak St. Apt G Orange,CA
Summary
Dynamic professional with a proven track record at Asthmatic Tree, excelling in staff training and development while enhancing operational efficiency. Skilled in customer service and employee performance evaluations, I effectively streamlined communication processes, fostering collaboration and improving workflow. Committed to driving results and supporting team success in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Manager's Assistant
Asthmatic Tree
06.2016 - 11.2023
- Coordinated schedules and meetings for management team, ensuring efficient time management and prioritization of tasks.
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization across departments.
- Assisted in preparing reports and presentations, contributing to informed decision-making by senior management.
- Streamlined communication processes between departments, fostering collaboration and improving workflow efficiency.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Assisted owner in payroll.
- Monitored employee attendance records, timekeeping, and payroll information.
Food Services
Orange Usd
05.2014 - 08.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Packing lunches for different schools on the orange unified school district.
Medical Assistant
Dr. George Youssef
03.2005 - 09.2010
- Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow.
- Managed patient records using electronic health record systems, enhancing information accuracy and accessibility.
- Coordinated appointment scheduling and follow-up communications to improve patient engagement and satisfaction.
- Educated patients on treatment plans and preventive care, fostering better health outcomes.
- Answering phones, scheduling appointments, verifying insurance, filing, customer service, and receiving payment for consultations.
Education
Certificate -
California Learning Center
Anaheim, CA02.2005
Orange High
Orange, CA06.2004
Skills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Cost Reduction
- Sales monitoring
- Employee Scheduling
- Employee Performance Evaluations
Timeline
Manager's Assistant
Asthmatic Tree
06.2016 - 11.2023
Food Services
Orange Usd
05.2014 - 08.2016
Medical Assistant
Dr. George Youssef
03.2005 - 09.2010
Certificate -
California Learning Center
Orange High
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