Katrina Page
Lehigh Acres,FL
Summary
Assisted customers in resolving inquiries and issues to enhance satisfaction. Supported team efforts to maintain high service standards. Developed strong relationships with clients through effective communication.
Overview
20
20
years of professional experience
Work History
Loaners Customer Service Admin Sr.
ARTHREX
02.2006 - 10.2025
- Supported team in understanding industry practices and company products, including proper handling procedures. Assisted in maintaining current knowledge of loaner processes and best practices. Fostered strong relationships with internal and external customers. Aided in coordinating loaner set logistics, including order processing, shipping, and returns. Helped manage loaner set inventory, ensuring timely delivery and retrieval. Assisted in reviewing loaner billing discrepancies. Provided support to loaner customer service administrators, enhancing team efficiency. Collaborated with cross-functional teams to address issues and streamline processes.
Education
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Keiser University
Associate in science - Business Administration
Liberty University
Lynchburg, VA01.2021
Skills
- Achieved high customer satisfaction ratings through exceptional phone communication and service delivery Drove successful goal attainment and effective problem resolution through proactive initiatives Maintained a strong commitment to professionalism in all business interactions Enhanced operational efficiency through proficient use of computer and technical skills Delivered effective results utilizing Microsoft Word, Excel, and Outlook
- Problem resolution
Timeline
Loaners Customer Service Admin Sr.
ARTHREX
02.2006 - 10.2025
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Keiser University
Associate in science - Business Administration
Liberty University