Katrina Pasion

San Francisco,CA

Summary

Operations professional with a solid background in streamlining processes and enhancing operational efficiency. Known for effective team collaboration and achieving results in dynamic environments. Skilled in process optimization and problem-solving, with a reliable and adaptable approach to changing needs.

Overview

years of professional experience

Certification

Work History

Independent Content Creator

Substack & Medium

12.2025 - Current

Conduct in-depth research and publish well-structured, fact-based articles with strong attention to clarity and accuracy.
Maintain a consistent publishing workflow (research, outlining, drafting, revisions) to meet strict self-imposed deadlines.
Translate organizational leadership frameworks from graduate coursework into practical, reader-friendly content.
Researched trending topics to create timely and relevant articles for diverse readerships.
Promoted posts across platforms and refined headlines/structure based on engagement patterns to improve reach and reader retention.

Operations Specialist/Area Manager

Amazon.com

01.2023 - 01.2025

Managed high-volume inventory workflows and shifting logistical priorities to keep the physical flow of goods accurate and efficient.
Coordinated with cross-functional partners (Safety, HR) to identify floor constraints and implement practical improvements that supported execution.
Documented recurring process gaps and updated working routines to improve consistency and support inventory accuracy.
Reinforced standard work and shared-space organization to reduce avoidable delays, rework, and handoff confusion.
Supported day-to-day operations for teams of 80–120 associates during peak periods by clarifying expectations and escalation paths.

Education

Master of Science - Organizational Leadership

Southern New Hampshire University

Manchester, NH

12-2025

Bachelor of Science - Business Administration: Leadership & Minor in Psychology

Liberty University

Lynchburg, VA

05-2022

Skills

Operations: Logistics Support
Inventory Flow
Process Documentation
Workflow Optimization
Resource Allocation
Data & Analytics: Advanced Excel
KPI Reporting
Root Cause Analysis
Data Visualization
Continuous Improvement (Certified in Lean Six Sigma Green Belt)
Data Analysis Essentials (Certified)

Strengths: Cross-Functional Collaboration
High Bias for Action
Communication
Attention to Detail
Reliability
Operational efficiency
Planning and coordination
Cross-functional communication
Operations coordination
Six sigma methodologies