Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katrina Pawlak

Cleveland

Summary

Dynamic professional with a proven track record at Part Of Their World LLC, showcasing exceptional design skills and artistic creativity. Excelled in customer experience and team leadership, achieving repeat business through outstanding service. Skilled in Adobe, CAD, and Microsoft Applications and process improvement, demonstrating a commitment to excellence and innovation in every role.

Overview

7
7
years of professional experience

Work History

Face Painter

Part Of Their World LLC
05.2022 - Current
  • Received consistent positive feedback from clients, leading to repeat business and referrals for new customers.
  • Maintained excellent time management skills to ensure adherence to scheduled appointments while maintaining high-quality artistry standards concurrently.
  • Collaborated effectively with fellow artists at multi-vendor events, creating a seamless experience for attendees seeking various entertainment options.
  • Expanded service offerings to include body painting, glitter tattoos, airbrushing techniques upon acquiring additional certifications in these areas.

Assistant Store Manager

Mavis Tires
07.2023 - 02.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Prepared detailed estimates for repairs or maintenance work, ensuring transparency in pricing for customers.
  • Streamlined the appointment scheduling process, reducing wait times for customers needing automotive services.
  • Performed scheduled automotive maintenance services on vehicles.
  • Facilitated prompt resolution of customer concerns by actively listening to their feedback and coordinating with the appropriate team members.

Front End Manager

Dick's Sporting Goods
08.2018 - 02.2022
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.


Education

No Degree - Graphic Design 2020-2023

Kent State University
Kent, OH

Bachelor of Science - Mechanical Engineering

Cleveland State University
Cleveland, OH
05-2028

Skills

  • Safety awareness
  • Customer experience
  • Team building and leadership
  • Employee supervision
  • Design skills
  • Critical thinking
  • Data analysis
  • Process improvement
  • Website Development
  • Tailoring and Alterations Experience
  • Artistic creativity
  • Adobe Applications

Accomplishments

  • "Belle Award" - POTW LLC 2024
  • Offered a store manager position at Mavis Tire
  • First to hold the position of "Front End Manager" at Dick's Sporting Goods

Timeline

Assistant Store Manager

Mavis Tires
07.2023 - 02.2025

Face Painter

Part Of Their World LLC
05.2022 - Current

Front End Manager

Dick's Sporting Goods
08.2018 - 02.2022

No Degree - Graphic Design 2020-2023

Kent State University

Bachelor of Science - Mechanical Engineering

Cleveland State University

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Katrina Pawlak