Katrina Perez-fuentes
Victoria,TX
Summary
Engaging teacher with a solid background in developing creative lesson plans and nurturing young minds. Proven ability to communicate effectively with parents and foster a safe, enriching learning environment. Empathetic and reliable healthcare aide with over nine years of experience supporting clients in daily activities. Strong in emotional intelligence and critical thinking, committed to enhancing client well-being and providing exceptional care. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
15
15
years of professional experience
Work History
cashier\ cook
Corner Post
Watford City, North Dakota
03.2022 - 05.2022
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided friendly service.
- Maintained organized cash register area for efficient operations.
- Handled cash, credit, and gift card payments securely.
- Resolved customer complaints promptly to enhance satisfaction.
- Collaborated with team members to ensure smooth store operations.
- Restocked merchandise shelves to maintain product availability.
- Followed store policies for refunds and exchanges consistently.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Assisted in food preparation and ingredient assembly for diverse menu items.
- Maintained cleanliness and organization of kitchen tools and workstations daily.
- Followed safety and sanitation procedures to ensure kitchen compliance standards.
- Engaged with customers to ensure satisfaction and address dietary preferences promptly.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Stored food in designated containers and storage areas to prevent spoilage.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
Home Health Aide
Legacy Home Health Agency
Victoria, TX
01.2011 - 2020
- Assisted clients with daily living activities and personal hygiene.
- Monitored and recorded vital signs for health assessments.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications as prescribed by healthcare professionals.
- Collaborated with family members to address care needs and preferences.
- Maintained cleanliness and safety in client environments.
- Documented client progress and reported changes to nursing staff.
- Supported mobility by helping clients with walking and transfers.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
Daycare Teacher
Noah's Ark Children's Center
Victoria, TX
11.2009 - 06.2010
- Developed engaging lesson plans tailored to children's developmental needs.
- Supervised daily activities to ensure a safe and nurturing environment.
- Implemented age-appropriate educational programs fostering creativity and learning.
- Communicated effectively with parents regarding children's progress and concerns.
- Collaborated with staff to create enriching experiences for all children.
- Managed classroom behavior using positive reinforcement techniques.
- Organized and led outdoor activities promoting physical health and teamwork.
- Assessed children's developmental milestones through observation and documentation.
- Supervised children during meal times, playtime, and other activities.
- Taught children foundational skills in colors, shapes and letters.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Created a positive, nurturing environment for young students.
- Assisted with toilet training and diaper changing when necessary.
- Developed lesson plans and activities to engage children in learning.
- Organized and led activities to promote physical, mental and social development.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Ensured safety of all children by monitoring playground equipment use.
- Read aloud and played alphabet games to encourage early literacy.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Provided guidance on social development issues such as sharing, following directions.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Implemented hands-on, play-based strategies for experiential learning.
- Encouraged creativity through art projects and storytelling.
Teacher's Assistant
A+ kids care
Victoria, Texas
02.2009 - 11.2009
- Developed engaging lesson plans tailored to children's developmental needs.
- Supervised daily activities to ensure a safe and nurturing environment.
- Implemented age-appropriate educational programs fostering creativity and learning.
- Communicated effectively with parents regarding children's progress and concerns.
- Collaborated with staff to create enriching experiences for all children.
- Managed classroom behavior using positive reinforcement techniques.
- Organized and led outdoor activities promoting physical health and teamwork.
- Assessed children's developmental milestones through observation and documentation.
- Supervised children during meal times, playtime, and other activities.
- Taught children foundational skills in colors, shapes and letters.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Created a positive, nurturing environment for young students.
- Assisted with toilet training and diaper changing when necessary.
- Developed lesson plans and activities to engage children in learning.
- Organized and led activities to promote physical, mental and social development.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Ensured safety of all children by monitoring playground equipment use.
- Read aloud and played alphabet games to encourage early literacy.
- Provided guidance on social development issues such as sharing, following directions.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Implemented hands-on, play-based strategies for experiential learning.
- Encouraged creativity through art projects and storytelling.
- Introduced learning activities and imaginative play to teach children to explore.
- Participated in staff meetings and professional development workshops.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
Daycare Teacher
Nazarethacademy
Victoria, TX
07.2007 - 12.2008
- Developed engaging lesson plans tailored to children's developmental needs.
- Supervised daily activities to ensure a safe and nurturing environment.
- Implemented age-appropriate educational programs fostering creativity and learning.
- Communicated effectively with parents regarding children's progress and concerns.
- Collaborated with staff to create enriching experiences for all children.
- Managed classroom behavior using positive reinforcement techniques.
- Organized and led outdoor activities promoting physical health and teamwork.
- Assessed children's developmental milestones through observation and documentation.
- Supervised children during meal times, playtime, and other activities.
- Taught children foundational skills in colors, shapes and letters.
- Supervised circle time, free play, outside play, and learning and developmental activities.
Education
GED -
Adult Learning Center
Victoria, TX05-2007
Some College (No Degree) - basics
Victoria College
Victoria, TXSkills
- Customer service
- Point-of-sale operation
- Cash handling
- Merchandising
- Product knowledge
- Customer relationship management
- Problem solving
- Effective communication
- Emotional intelligence
- Critical thinking
- Conflict resolution
- Clear communication
- Cleaning and sanitizing
- Customer relations
- Ordering and stocking
- Empathy and patience
- Point-of-sale system
- Training and onboarding
- Purchase assistance
- Dependability and reliability
Timeline
cashier\ cook
Corner Post
03.2022 - 05.2022
Home Health Aide
Legacy Home Health Agency
01.2011 - 2020
Daycare Teacher
Noah's Ark Children's Center
11.2009 - 06.2010
Teacher's Assistant
A+ kids care
02.2009 - 11.2009
Daycare Teacher
Nazarethacademy
07.2007 - 12.2008
GED -
Adult Learning Center
Some College (No Degree) - basics
Victoria College