Katrina Rhodes
Bessemer City,NC
Summary
Dependable and efficient independent contract courier with over five years of experience in last-mile delivery services. Proficient in operating cargo vans and personal vehicles to ensure timely and secure delivery of a wide range of packages. Demonstrated expertise in route optimization, customer service, and adherence to safety protocols.
Overview
5
5
years of professional experience
Work History
Independent Contract Courier
Mile Crushers LLC
03.2022 - Current
- Company Overview: Mile Crushers is a regional courier company specializing in same-day and next-day delivery services across North Carolina. The company handles a diverse array of packages, including retail goods, medical supplies, and confidential documents.
- Responsibilities: Operated both company-owned cargo vans and personal vehicles to execute delivery assignments efficiently.
Handled a variety of packages, from small parcels to bulk freight, ensuring secure and timely deliveries.
Utilized GPS navigation and route optimization strategies to enhance delivery efficiency and reduce fuel consumption.
Maintained accurate delivery records and provided exceptional customer service, addressing inquiries and resolving issues promptly.
Independent Contract Driver
Amazon
03.2020 - 03.2022
- Company Overview: Amazon's DSP program allows individuals to operate their own delivery business, delivering Amazon packages to customers. DSPs handle a variety of packages, including standard parcels, oversized items, and time-sensitive deliveries.DSP Program
- Responsibilities: Operated cargo vans to deliver a high volume of Amazon packages daily, adhering to strict schedules and performance metrics.
Managed the delivery of various package types, including electronics, household items, and perishable goods, ensuring proper handling and compliance with safety standards.
Employed Amazon's logistics technology for real-time tracking and efficient route planning.
Collaborated with dispatch teams to resolve delivery challenges and enhance customer satisfaction.
Education
Bachelor of Science - Logistics And Supply Chain Management
Lanier High Scool
Jackson, MS05-2028
Skills
- Safe Driving Practices: Maintained a clean driving record with a strong emphasis on safety and defensive driving techniques
- Route Optimization: Proficient in using GPS and route planning software to improve delivery efficiency
- Time Management: Demonstrated ability to manage tight schedules and deliver packages within designated time frames
- Customer Service: Excellent communication skills, ensuring positive interactions with customers and swift resolution of issues
- Package Handling: Experienced in handling various package types, including fragile and oversized items, with care
- Technological Proficiency: Skilled in using delivery management software and handheld scanning devices
- Regulatory Compliance: Knowledgeable about transportation regulations and committed to compliance with company policies
- Problem-Solving: Adept at identifying and addressing delivery challenges to maintain service quality
Timeline
Independent Contract Courier
Mile Crushers LLC
03.2022 - Current
Independent Contract Driver
Amazon
03.2020 - 03.2022
Bachelor of Science - Logistics And Supply Chain Management
Lanier High Scool
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