PERSONAL ADVISOR/SCHEDULER Tj McDermott Transportation
Kearny
10.2017 - 12.2022
Answering incoming telephone calls/emails forward and transfers accordingly with detailed message taking Scheduling 50+ loads per week accordingly to pickup/delivery appointments and distance Scheduling all meetings for customers/new carriers Scheduling all monthly payments and keeping track of amounts paid Coordinating and resolving long/short term planning and scheduling customer issues Coordinated all drivers work schedules Entered all orders into software Billed out orders to specific customers once load has finished Collected payments from every load delivered Kept track and matched all purchases from company via quickbooks Enter all loads into daily log book so drivers know what products they are delivering daily Filed all invoices/paperwork Completed payroll for office and drivers weekly Sent out monthly statements to all customers Responded to daily carrier requests with information about assistance and timeframes Trained all new employees on scheduling pick ups/delivery appointments Supervised staff and equipment locations and ensured coordination of services timely Arranged for necessary repairs to restore services and schedules Managed client portfolios, kept client plans up-to-date. Show Description