Katrina Serrano
Evanston,IL
Summary
Dynamic educator with a proven track record as a Homeschool Teacher at Self Employed Services, adept at lesson planning and utilizing online teaching tools. Recognized for fostering effective parent-teacher communication and enhancing student engagement through innovative teaching strategies. Strong organizational skills and a commitment to student success drive my approach to education.
Overview
26
26
years of professional experience
Work History
Homeschool Teacher
Self Employed Services
Evanston, IL
04.2020 - Current
- Developed personalized lesson plans to cater to diverse learning styles and needs.
- Organized and maintained a structured learning environment for effective education delivery.
- Utilized various teaching tools and resources to support curriculum objectives.
- Assessed student progress through regular evaluations and feedback sessions.
- Adapted teaching methods based on individual student performance and feedback.
- Researched new educational strategies to incorporate into lesson planning for continuous improvement.
- Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
- Implemented hands-on activities and experiential learning opportunities for improved understanding of complex concepts.
- Submitted and assembled student portfolios for local school district to satisfy legal guidelines.
- Fostered a positive learning environment, promoting open communication and active participation among students.
- Adapted curriculum to accommodate different learning styles, ensuring all students had equal access to educational materials.
- Developed students'' critical thinking skills with challenging assignments and thought-provoking discussions.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
Office Administrator
Harvest Season LLC
Chicago, IL
08.2023 - 01.2026
- Coordinated office activities to enhance workflow efficiency and team collaboration.
- Managed scheduling and calendar updates for meetings, ensuring timely communications.
- Developed and maintained electronic filing systems for improved document retrieval.
- Assisted in preparing reports and presentations, contributing to strategic planning sessions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Childcare Provider
Self Employed Services
Chicago, IL
06.2000 - 01.2026
- Created engaging educational activities to promote child development and learning.
- Maintained a safe and nurturing environment for children of various ages.
- Developed individualized care plans to meet unique needs of each child.
- Communicated effectively with parents regarding children's progress and well-being.
- Monitored behavior and provided positive reinforcement to encourage social skills.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
House Cleaner
Self Employed Services
Lancaster, CA
08.2023 - 06.2025
- Provided thorough cleaning services for residential and commercial properties, ensuring high standards of cleanliness.
- Utilized industry-standard cleaning tools and products to achieve optimal results in various environments.
- Developed customized cleaning plans based on client needs, enhancing customer satisfaction and retention.
- Managed time efficiently to complete multiple cleaning assignments while maintaining quality service.
- Coordinated client schedules and follow-ups to ensure consistent service delivery and address concerns promptly.
Communications
Travel Agents International
Chicago, IL
01.2020 - 01.2021
- Managed online communications from social media, email and website sources.
- Developed comprehensive internal communications plan fostering a transparent and inclusive company culture.
- Analyzed competitor communications tactics to identify opportunities for differentiation and growth.
- Maintained high-quality standards, ensuring accuracy and professionalism in all written communications.
- Oversaw and executed duties to manage client correspondence, scheduling and data communications.
- Implemented data-driven approaches to improve targeting and segmentation of marketing communications.
Sales Associate
Scores Nightclub
Stone Park, IL
02.2005 - 05.2013
- Assisted customers with inquiries and product selections to enhance shopping experiences.
- Maintained cleanliness and organization of sales floor to ensure a welcoming environment.
- Processed transactions accurately using point-of-sale systems to facilitate smooth operations.
- Demonstrated product knowledge to educate customers, driving informed purchase decisions.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
- Adapted quickly to changing priorities in fast-paced nightclub environment, enhancing service delivery efficiency.
Sales Associate
Vision Works
Niles, IL
12.2010 - 11.2011
- Assisted customers with inquiries and product selections to enhance shopping experiences.
- Maintained cleanliness and organization of sales floor to ensure a welcoming environment.
- Processed transactions accurately using point-of-sale systems to facilitate smooth operations.
- Collaborated with team members to execute promotional events, increasing customer engagement.
- Demonstrated product knowledge to educate customers, driving informed purchase decisions.
- Handled inventory management tasks, including restocking shelves and conducting inventory counts.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Skills
Lesson planning
Online teaching tools
Parent-teacher communication
Teaching strategies
Instruction management
Educational research
Teamwork
Problem-solving abilities
Multitasking Abilities
Organizational skills
Timeline
Office Administrator
Harvest Season LLC
08.2023 - 01.2026
House Cleaner
Self Employed Services
08.2023 - 06.2025
Homeschool Teacher
Self Employed Services
04.2020 - Current
Communications
Travel Agents International
01.2020 - 01.2021
Sales Associate
Vision Works
12.2010 - 11.2011
Sales Associate
Scores Nightclub
02.2005 - 05.2013
Childcare Provider
Self Employed Services
06.2000 - 01.2026