Kesean Shaw
Wenatchee,WA
Summary
Proactive Honda and Tire Technician with extensive experience in troubleshooting, diagnosis, and complex repairs. Demonstrated success in improving customer satisfaction through prompt and knowledgeable technical support, while maintaining a safe work environment. Skilled in preventive maintenance, system optimization, and training new technicians.
Overview
6
6
years of professional experience
Work History
Honda Technician
Apple Valley Honda
09.2019 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Tire Technician
Discount Tire
08.2018 - 09.2019
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Education
No Degree - Electrical Wiring
08.2024
High School Diploma -
06.2019
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Quality Control
- Mechanical Knowledge
- Preventive Maintenance
Timeline
Honda Technician - Apple Valley Honda
09.2019 - Current
Tire Technician - Discount Tire
08.2018 - 09.2019
Honda PACT - No Degree, Electrical Wiring
Wenatchee High School - High School Diploma,
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