Katrina Shepherd
Littleton,CO
Summary
Results-driven HR Operations Manager experienced in leading HR program design and implementation across payroll, benefits, compensation, and performance management. Achieved operational efficiencies by enhancing compliance, managing audits, and streamlining workflows. Focused on aligning HR initiatives with organizational goals while fostering communication and teamwork to deliver exceptional service.
Overview
13
13
years of professional experience
Work History
Head, HR Operations of USA
Evotec US Inc
01.2025 - Current
- Managed end‑to‑end HR operations including onboarding, job changes, terminations, payroll, and benefits administration.
- Led and coached an HR Services and Payroll team to deliver high‑quality, compliant HR operations and strong employee experience.
- Ensured payroll accuracy and compliance with local labor laws, regulatory requirements, and reporting standards.
- Developed and maintained HR policies, procedures, and controls to ensure compliance with legal, regulatory, and corporate guidelines.
- Directed SOX controls, ISO audits, and government reporting to achieve audit readiness and ensure regulatory compliance.
- Partnered with regional HR teams, business leaders, and vendors to deliver integrated HR services and support organizational priorities.
- Optimized HR processes through digital transformation and HRIS utilization, and enhancing data integrity and service performance.
HR & Payroll Operations Manager
Intrado Life & Safety Inc
01.2023 - 01.2025
- Led HR operations team and collaborated with senior leadership to align HR strategies with business objectives.
- Oversaw HR program operations, evaluated metrics, and implemented enhancements that improved service quality and employee experience.
- Oversaw HR program operations, evaluating program metrics and implementing enhancements to improve service quality and employee experience.
- Led HR operations team and collaborated with senior leadership to align HR strategies with business objectives, driving strategic initiatives.
- Developed scalable HR methodologies and automated workflows that reduced processing time and increased data accuracy.
- Managed HR reporting, audit preparation, and regulatory filings, ensuring timely and accurate submissions that met compliance standards.
Human Resources & Payroll Operations Manager
Catalyze
03.2022 - 03.2023
- Led HR operations across payroll, benefits, and employee lifecycle processes, enhancing efficiency and retention.
- Implemented employee engagement and performance initiatives, fostering job satisfaction and operational effectiveness.
- Implemented employee engagement and performance initiatives to increase job satisfaction and operational effectiveness.
- Analyzed HR metrics and workforce data to identify improvement opportunities and optimize resource utilization.
- Drove HR transformation initiatives, modernizing systems and processes to improve service delivery.
HRIS & Payroll Analyst II
CPI Card Group
03.2020 - 03.2022
- Managed HR and payroll operations for 1,000+ employees across U.S. and Canada, ensuring accurate and timely service delivery.
- Optimized onboarding, payroll cycles, and termination workflows, reducing processing time.
- Managed HR and payroll operations for 1,000+ employees across the U.S. and Canada.
- Optimized onboarding, payroll cycles, and termination workflows, leading to faster processing times and improved employee experience.
- Enhanced compliance readiness through structured audits and timely regulatory reporting, mitigating risks and ensuring adherence to regulations.
Executive & Canadian Payroll Analyst II
Arrow Electronics
Centennial, USA
11.2019 - 02.2020
- Managed sensitive executive compensation data, facilitating timely and accurate compensation reporting.
- Administered Canadian payroll processes, ensuring compliance with federal and provincial laws and enhancing payroll accuracy.
- Participated in payroll system updates, contributing to enhanced accuracy and overall performance.
Payroll Analyst II
Arrow Electronics
Centennial, USA
11.2019 - 02.2020
- Processed payroll for 10,000+ employees, ensuring compliance with all regulatory requirements.
- Partnered with HR and Finance to streamline payroll operations, enhancing reporting accuracy.
- Completed audits that identified and corrected payroll errors, leading to an 18% reduction in discrepancies.
Client Relationship Manager
PayReel, Inc.
Golden, USA
03.2018 - 11.2019
- Identified process inefficiencies and implemented improvements that increased client satisfaction.
- Identified process inefficiencies and implemented improvements, enhancing client satisfaction.
- Provided workforce insights to support client operational strategies and drive informed decision-making.
Senior Payroll Specialist
TalentWave
Denver, USA
01.2014 - 03.2018
- Automated payroll workflows, significantly reducing processing time and errors.
- Managed payroll operations for diverse client groups, ensuring accurate and compliant processing.
- Partnered with cross-functional teams to enhance HR service delivery and streamline processes.
Education
Bachelor of Science - Human Resources Management
Arapahoe Community College
Littleton, CO 08.2026 - 10.2026
Associate of Applied Science - Accounting
Arapahoe Community College
Littleton, CO 08.2026 - 10.2026
Skills
- HR Operations Management
- HR program management
- Onboarding processes
- Compliance & Risk Management
- Process Improvement
- Process design
- HRIS Systems Administration
- HRIS Administration
- Workday
- ADP Workforce Now
- UKG
- Dayforce
- Workforce Analytics
- Reporting & Dashboards
- Compensation management
- Team leadership
Personal Information
Title: HR Operations & Program Management Leader
Timeline
Bachelor of Science - Human Resources Management
Arapahoe Community College
08.2026 - 10.2026
Associate of Applied Science - Accounting
Arapahoe Community College
08.2026 - 10.2026
Head, HR Operations of USA
Evotec US Inc
01.2025 - Current
HR & Payroll Operations Manager
Intrado Life & Safety Inc
01.2023 - 01.2025
Human Resources & Payroll Operations Manager
Catalyze
03.2022 - 03.2023
HRIS & Payroll Analyst II
CPI Card Group
03.2020 - 03.2022
Executive & Canadian Payroll Analyst II
Arrow Electronics
11.2019 - 02.2020
Payroll Analyst II
Arrow Electronics
11.2019 - 02.2020
Client Relationship Manager
PayReel, Inc.
03.2018 - 11.2019
Senior Payroll Specialist
TalentWave
01.2014 - 03.2018