Katrina Simmons

As an Arbitration Specialist, I managed and resolved disputes through arbitration rather than litigation. I prepared and submitted arbitration responses accurately and in a timely manner and ensured all necessary documentation and evidence are included in the arbitration filings. I tracked the status of arbitrations and followed up on pending cases. I possessed strong analytical and communication skills, which were crucial for my position. I also managed diaries, managed arbitration decisions and responded to emails promptly.

As a PIP/Med Subrogation Adjuster, I handled insurance claims to recover costs from responsible third parties. I reviewed medical bills, verified coverage, and negotiated settlements. I prepared and filed subrogation claims with the responsible parties or their insurers. I tracked the status of subrogation claims and followed up as needed. I ensured timely and accurate filings of all necessary paperwork. My role required strong analytical skills and attention to details, which I possess. I ensured smooth resolution of disputes through effective communication and problem-solving.

As a Payment Recovery Adjuster, I assessed payment claims to identify opportunities for subrogation. I reviewed accident reports, statements, insurance policies, and other relevant documentation. I determined the feasibility of pursuing subrogation based on case details. I analyzed transaction records, verified the accuracy of payments, and handled recovery efforts with vendors or other parties. I ensured that all documentation was accurate and up-to-date. I possess strong problem-solving skills and attention to detail were crucial. I communicated effectively to resolve issues and achieve successful recoveries.

As an Insurance Sales Representative, I helped clients find and purchase insurance policies tailored to their needs. I explained coverage options, answered questions, and provided quotes and finalized sales transactions. I met sales targets and stayed updated on industry trends. Strong communication and customer service skills were essential to my success.

As a Call Center Insurance Customer Service Representative, I assisted customers with their insurance inquiries and policy details over the phone. I processed claims, updated policy information, and addressed any issues or concerns. I explained coverage options and provided guidance on procedures. I documented each interaction and followed up to ensure resolution. Strong communication and problem-solving skills were key to my role.