Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Katrina Taylor

Atlanta,GA

Summary

Proven track record in enhancing operational efficiency, evidenced by my role at Amazon where I significantly expedited order processing. Adept at heavy lifting and pallet arrangement, I excel in fast-paced environments, demonstrating exceptional organizational skills and a commitment to excellence. My experience spans customer engagement and team leadership, ensuring seamless operations and customer satisfaction.

Overview

2025
2025
years of professional experience

Work History

Order Selector

Amazon
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
  • Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.

Sales Associate

Goodwill Industries Of Houston
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Stocker

Walmart
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Sales Associate

T J Maxx Store
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Supervisor

Dynamic Security Inc
04.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Ensured smooth operations by covering for absent employees.

Supervisor

Allied Universal Security Services
07.2023 - 02.2024

Guaranteed ongoing security and safety for all areas of FedEx grounds.

Guaranteed adequate personnel coverage to ensure efficient shift performance.

Education

College Prep -

Booker T Washington
Atlanta Ga

Skills

  • Order fulfillment
  • Heavy lifting
  • Pallet arrangement

Timeline

Supervisor

Dynamic Security Inc
04.2024 - Current

Supervisor

Allied Universal Security Services
07.2023 - 02.2024

Order Selector

Amazon

Sales Associate

Goodwill Industries Of Houston

Stocker

Walmart

Sales Associate

T J Maxx Store

College Prep -

Booker T Washington
Katrina Taylor