Katrina Thomas
Lancaster,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
General Manager
Jamba Juice
Stevenson Ranch, Valencia
02.2019 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
Care Provider
In Home Supportive Services
Lancaster, CA
03.2016 - 09.2020
- Provided assistance with mobility issues by helping patients walk or transfer from one position to another safely.
- Followed prescribed care plans created by health professionals when providing services to each client.
- Provided meals and administered medicine when needed
- Drove to Doctors appointment and ran errands.
- Provided personal care and companionship to elderly clients in their homes.
Helper Aid
Stephens Family Child Care
Victorville, CA
08.2004 - 06.2007
- Communicated with parents about daily activities and any concerning behaviors.
- Provided transportation for children.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Kept accurate records of attendance, meals served, nap times and other important information related to childcare.
Ride Operations
Six Flags Magic Mountain
- Ensured safety of guests by enforcing ride and park policies.
- Assisted with loading, unloading, and securing passengers on rides.
- Maintained cleanliness of rides and surrounding area.
Education
A.A Computer Network Systems Degree -
ITT Technical Institute
Graduated -
Balboa High School
Skills
- Ability to handle diverse job responsibilities proficiently
- Operating systems like XP, Server 2003, Linux, and Windows 98
- Equally effective working alone or as a member of a team
- Configure Cisco IOS on router and switch
- Troubleshooting computer or networking problems
- Tolerate long hours of physical labor
- Work effectively in a fast paced environment
- Enjoy a challenge
- Team Development
- Customer Service
- Staff Leadership
References
Available upon request
References
References available upon request.
Timeline
General Manager
Jamba Juice
02.2019 - Current
Care Provider
In Home Supportive Services
03.2016 - 09.2020
Helper Aid
Stephens Family Child Care
08.2004 - 06.2007
Ride Operations
Six Flags Magic Mountain
A.A Computer Network Systems Degree -
ITT Technical Institute
Graduated -
Balboa High School
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