Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Katrina Truman

Warsaw,IN

Summary

Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities.

Overview

13
13
years of professional experience

Work History

Process Guide

Amazon
07.2023 - Current
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Worked way to from new hire to PG in 90 days

Press operator

American Plastics
11.2021 - 11.2022
  • Stack totes
  • Press Operator
  • Promptly removed completed loads from press.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.

Warehouse Shipping Clerk

MTD Shipping
07.2020 - 11.2021
  • Checked and rechecked orders before packaging and shipping items.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Monitored stock levels of products and materials and notified management of needs.
  • Entered information into warehouse management system using handheld scanners and computer terminals.
  • Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
  • Upheld company standards for quality, performance and accuracy across outbound operations.

Assistant Store Manager

Penn Station
07.2016 - 07.2020
  • Manage the team, Customer Service, Cash Handling, Food Prep, Inventory, Assigning task to team
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Worked my way up from crew member to Assistant Manager 120 days

Store Manager

Lassus Handy Dandy
06.2016 - 07.2018
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained new employees on proper protocols and customer service standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Worked my way from team member to Store manager in 90 days
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Assistant store manager

Burger King
12.2010 - 10.2016
  • Food Prep, Boilers and Fryers, Cleaning, Customer Service, Inventory, cash handling
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

General Labor

Campbell's Soup Co.
09.2010 - 08.2012
  • Case Packer-Labeler-AB, Cookers-Recon-Sorter-Vegetable, Dumper-Lab, Tech- quality

Education

No Degree -

James A Rhodes State College
Lima, OH

High School Diploma -

Warsaw Community High School
Warsaw, IN
01.2010

Skills

  • Shipping and Receiving
  • Order Preparation
  • Quality Control
  • Warehouse Logistics
  • Microsoft Excel
  • Punctual and Dependable
  • Self-Motivated and Disciplined
  • Attention to Detail
  • Organizational Skills
  • Microsoft Office
  • Microsoft Word
  • Problem Resolution
  • Computer Skills
  • Teamwork and Collaboration

References

Available upon request

Timeline

Process Guide

Amazon
07.2023 - Current

Press operator

American Plastics
11.2021 - 11.2022

Warehouse Shipping Clerk

MTD Shipping
07.2020 - 11.2021

Assistant Store Manager

Penn Station
07.2016 - 07.2020

Store Manager

Lassus Handy Dandy
06.2016 - 07.2018

Assistant store manager

Burger King
12.2010 - 10.2016

General Labor

Campbell's Soup Co.
09.2010 - 08.2012

No Degree -

James A Rhodes State College

High School Diploma -

Warsaw Community High School

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Katrina Truman