Katrina VanTassel

• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
• Coordinated resources effectively to meet project deadlines and achieve desired results.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Mentored and guided employees to foster proper completion of assigned duties.
• Promoted high standerds through personal example to help each member understand expected behavious and standards.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Collected, arranged, and input information into database system.
• Generated reports detailing findings and recommendations.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Devised and implemented processes and procedures to streamline operations.
• Observed packing operations to verify conformance to specifications.

Customer service, answering phone and email requests

Receiving merchandise

Inventory & stocking vending machines

Daily cycle counting of inventory

Looking up parts for plant service departments for Thermo-Fisher Scientific

• Improved warehouse efficiency by streamlining inventory management processes.
• Reduced order processing time through effective organization and prioritization of tasks.
• Maintained a safe working environment by adhering to safety protocols and guidelines.
• Assisted in reducing product damage by properly handling and storing materials.
• Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
• Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
• Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
• Assisted in training new hires, sharing best practices and providing support for their integration into the team.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Aided in optimizing warehouse layout for better space utilization and efficient material flow.
• Completed regular cycle counts to maintain accurate inventory records and identify discrepancies early on.
• Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.
• Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
• Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Checked packages and merchandise for damage and notified vendors.
• Performed inventory control, such as counting, and stocking merchandise.

• Received loads, checked merchandise and tagged with warehouse Id's
• Prioritized and rearranged tasks to meet changing demands
• Organized and constructed cases, bags and boxes
• Inspected merchandise for damage and discrepancies with documentation
• Prepared boxes, pallets and crates for outgoing shipments
• Improved warehouse efficiency by implementing streamlined inventory management processes.
• Optimized space utilization within the warehouse through strategic organization of products and materials.
• Maintained high levels of inventory accuracy through diligent cycle counting, verification, and reconciliation efforts.
• Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
• Collaborated effectively with other departments such as purchasing and customer service to address inventory discrepancies or order issues, resulting in improved inter-departmental cooperation.
• Inspected merchandise for damage and discrepancies with documentation.
• Prepared boxes, pallets and crates for outgoing shipments.
• Received loads, checked merchandise and tagged with warehouse IDs.
• Prioritized and rearranged tasks to meet changing demands.
• Documented inventory movements in WMS using handheld scanners.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Processed required paperwork to expedite handling of shipped and received goods.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Communicated with carrier representatives, arranging for special deliveries and shipment receipts.

Applied company quality guideline criteria at production manufacturing lines.

Inspections of product began with label accuracy to final

packaging of product to conform with paperwork and customer expectations.

• Evaluated components and final products against quality standards and manufacturing specifications
• Monitored performance and generated reports detailing quality of product and defect rates
• Monitored production processes to gain understanding of problematic steps and rectify issues
• Examined ink cartridges for defects or issues, reported problems quickly and maintained high levels of accuracy
• Performed visual inspections and non-destructive tests where appropriate
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems
• Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes
• Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
• Enhanced production efficiency by implementing standardized inspection processes and procedures.
• Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
• Inspected incoming and outgoing materials for accuracy and quality.

Job duties included;

Maintaining par levels of both supplies and finished consumable foods.

Fulfilling daily and weekly client purchase orders.

Maintaining a sanitary and organized work environment.

• Loaded, unload and moved material to and from storage and production areas
• Maintained composure and work quality while under stress
• Maintained clean, trash-free workspaces to maximize productivity and safety
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
• Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines
• Ensured proper handling and preservation methods while packaging and storing food products
• Stocked and cleaned grocery shelves, bulk bins and freezer and dairy cases
• Kept cases and shelves clean and well stocked
• Increased efficiency by streamlining coordination processes and implementing new organizational systems.
• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Gathered and organized materials to support operations.
• Inventoried and ordered office supplies to maintain availability of products.
• Organized spaces, materials and catering support for internal and client-focused meetings.

Fulfilled multiple customer orders including;

picking, packaging, preparation for shipping

final check for accuracy.

• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy
• Reviewed order slips, picked products and staged merchandise to be shipped
• Reviewed order slips, picked products and staged merchandize to be shipped

Maintaining inventory in warehouse for order fulfillment.

Received safety and operation training for forklift.

• Responsible to pick, pack, ship, receive, and handle special projects Achieved top 1% of picker status for second shift
• Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
• Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
• Calculated correct order totals, updated accounts and maintained detailed records for inventory management
• Checked packages and merchandise for damage and quickly notified vendors to request replacements
• Managed timely and effective replacement of damaged or missing products

• Responsible for securing the safety of the traveling public at checkpoints, baggage, and airplanes TSA Employee of the Month award (the only one TSA awarded during 2007)
• Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons
• Updated daily documentation, logs and reports
• Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items
• Identified potential security concerns and completed additional checks
• Maintained strong customer service while conducting all screenings
• Observed behavior of personnel and guests to look for suspicious actions
• Identified and challenged potentially unauthorized individuals to prevent access to restricted areas
• Screened passengers to counter safety threats
• Operated X-ray screening machines and tools to check people, containers and personal belongings
• Checked tickets and passports for integrity to prevent fraudulent travel
• Searched baggage containing potentially prohibited items by hand, demonstrating caution appropriate for level of suspected risk
• Operated x-ray viewing equipment to evaluate contents of carry-on and checked baggage, pulling suspect items aside for further inspection

• Assisted with grand opening of store and responsible for daily running of store including customer satisfaction, cash management, inventory management, loss prevention, sales reporting, and interviewing, hiring and training associates
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
• Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
• Helped with planning schedules and delegating assignments to meet coverage and service demands
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
• Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
• Monitored employee performance and developed improvement plans
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
• Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
• Developed and managed employee schedules, balancing individual requests and requirements with business needs
• Handled customer service by dealing with complaints, organizing stock and answering customer questions
• Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits
• Kept work areas clean, organized and safe to promote efficiency and team safety
•