Joshua Clark
Arlington ,TX
Summary
Seasoned professional with a decade of experience in coordinating and executing onsite deployment activities. A proven track record of efficiently overseeing Production Support Activities, ensuring the monitoring and timely resolution of failed jobs to meet SLA deadlines. Possess significant expertise in successfully managing upgrade and migration projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Production Support Team Lead
General Motors & Universal
12.2012 - Current
- Enhanced production efficiency by streamlining processes and implementing new technologies.
- Reduced downtime for equipment by implementing a proactive maintenance schedule.
- Increased team productivity through regular training sessions and performance evaluations.
- Coordinated with cross-functional departments to ensure smooth workflow and timely deliveries.
- Managed daily production schedules, ensuring on-time completion of projects and tasks.
- Led process improvement initiatives, resulting in increased output without sacrificing quality standards.
- Collaborated with other team leads to identify bottlenecks and implement effective solutions.
- Implemented safety measures and protocols, reducing workplace accidents and promoting a safe working environment.
- Improved warehouse efficiency by skillfully operating pallet jacks for transporting materials and organizing inventory.
- Reduced workplace injury rates by adhering to strict safety protocols while handling heavy loads with pallet jack equipment.
- Reduced product damage rates by closely following packing guidelines and procedures.
- Collaborated with team members to streamline an packing process, resulting in faster order fulfillment.
- Developed strong working relationships with suppliers, ensuring timely delivery of materials for uninterrupted production flow.
- Devised and administered cost control initiatives, saving
Cashier
Lowes Retail Store
08.2012 - 12.2012
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Batching Technician
Magnablend Custom Chemical
05.2011 - 08.2012
- Enhanced product quality by implementing precise batching procedures and adhering to strict guidelines.
- Reduced waste and improved efficiency through meticulous monitoring of raw material usage during the batching process.
- Collaborated with team members to troubleshoot issues, resulting in minimized downtime and increased production rates.
- Maintained accurate inventory records for timely replenishment of raw materials, ensuring uninterrupted production flow.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Coordinated with cross-functional departments to ensure smooth workflow and timely deliveries.
- Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Assisted in reducing operating costs by identifying opportunities for process improvement and waste reduction.
- Conducted routine equipment maintenance checks, contributing to optimal machinery performance and decreased malfunctions.
- Trained new hires on proper batching techniques and safety protocols, fostering a knowledgeable and skilled workforce.
Warehouse Assistant
Sterilite Warehouse
05.2010 - 06.2010
- Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted in reducing warehouse costs by identifying areas for improvement and suggesting cost-saving measures.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Responded promptly to customer inquiries regarding order status, providing exceptional service while resolving any issues that arose.
Education
Crossroads Academy
05.2008
Skills
- Technical Expertise
- Resource Allocation
- Application Support
- Capacity Planning
- Problem Solving
- Software Deployment
- Material Handling
- Production Scheduling
- Production Reporting
- Inventory Staging
- Equipment Operations
Timeline
Production Support Team Lead
General Motors & Universal
12.2012 - Current
Cashier
Lowes Retail Store
08.2012 - 12.2012
Batching Technician
Magnablend Custom Chemical
05.2011 - 08.2012
Warehouse Assistant
Sterilite Warehouse
05.2010 - 06.2010
Crossroads Academy
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