Katrina Watson
Barrow,AK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Social Services Client Advocate
Native Village Of Barrow
Barrow , Alaska
- Educated patients on available wellness services and guided each through process.
- Maintained positive office environment using active listening and prompt problem solving.
- Worked with clients to improve life choices and maximize benefits of programs.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Deputy Director of Behavioral Health
North Slope Borough
Barrow , Alaska
2021.04 - Current
- Contributed to short- and long-term strategic planning and identified potential new markets, lines of business and funding opportunities.
- Delivered data outcomes to internal and external staff to drive continuous improvement and client engagement.
- Plans, develops, and evaluates the goals, objectives, policies and procedures of an assigned Division. Interpret laws and regulations; develop systems and standards for program evaluation; assures Division's activities are in compliance with all laws, policies and regulations.
- Act as a liaison between organization and affiliates and manage networking relationships with funders, partners and vendors.
- Determined agenda, developed plans and oversaw implementation of programs and updates.
- Negotiated and administered vendor contracts in strict compliance with corporate policy and procedures.
- Improved coordination and communications across organization to increase operational efficiency.
- Responds to requests for information; reviews, investigates, and corrects errors and inconsistencies in administrative and program documents and reports; provide technical information to departments, staff and management as authorized.
Behavioral Health Case Manager
North Slope Borough
Barrow , Alaska
2019.04 - 2021.04
- Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
- Educated patients about common mental health and substance abuse disorders to facilitate understanding of treatment options.
- Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
- Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives.
- Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
- Encouraged patients to discuss experiences in group and individual settings.
- Involved clients' family members in planning social service programs.
- Offered and documented treatment consent forms in patient health records.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Observed and monitored client behavior and responses to treatment.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Education
Bachelor of Science - Allied Health Minor in Justice
University of Alaska Fairbanks
Fairbanks, AK04.2018
Associate of Science - Allied Health
Ilisagvik College
Barrow, AK04.2015
Skills
- MS Office
- Data Entry
- First Aid/CPR
- Cultural Awareness
- Active Listening
- Treatment plan reviews
- Paperwork assistance
- Awesome Case Management Skills
Timeline
Deputy Director of Behavioral Health
North Slope Borough
2021.04 - Current
Behavioral Health Case Manager
North Slope Borough
2019.04 - 2021.04
Social Services Client Advocate
Native Village Of Barrow
Bachelor of Science - Allied Health Minor in Justice
University of Alaska Fairbanks
Associate of Science - Allied Health
Ilisagvik College
Similar Profiles
Caroline UluaveCaroline Uluave
Child Care Administrator at Native Village of BarrowChild Care Administrator at Native Village of Barrow
Dawndee IpalookDawndee Ipalook
Social Services Director at Native Village Of BarrowSocial Services Director at Native Village Of Barrow
Donavin TeiglandDonavin Teigland
On-Call Laborer at Native Village Of BarrowOn-Call Laborer at Native Village Of Barrow