Katrina Weekes
The Bronx,NY
Summary
Focused Office Coordinator with 8 years of experience. Enthusiastic and well-organized with drive for continuous improvement. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Office Coordinator
RGP
New York, NY
03.2023 - 02.2024
- Responsible for all internal and external event preparations
- Handled executive international and local expenses (including travel)
- Input accurate account data to efficiently update company database and maintain detailed records.
- Cultivated client loyalty and consistent referrals by proficiently managing customer relationships.
- Supported other teams with various administrative tasks when required.
- Updated PPT dashes for weekly finance updates
- Handled all cliffs and closes
- Assisted with all off-boarding and onboarding.
- Created and maintained filing systems, both paper and electronic.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Processed invoices and coded documents according to company procedure standards.
Senior Operations Specialist
Universal music group
New York, NY
06.2021 - 08.2021
- Responsible for in-house office orders and inventory management
- Conducted regular reviews of existing policies and procedures, making recommendations for improvements as necessary.
- Built strong operational teams to meet process and production demands.
- Developed and maintained operational procedures to ensure smooth workflow in daily operations.
- Provide coverage for call-outs in both management and IT departments
- Handled all photo changes size (47 x 47) with maintenance for new Artist lineup
- Created spreadsheets for department contacts and office supplies.
Operations generalist
Navigant Consulting
08.2018 - 05.2019
- Developed and implemented process improvements to increase operational efficiency.
- Provided support for inventory management, order fulfillment, and customer service operations.
- Assisted in the coordination of daily tasks and activities related to operations.
- Monitored production schedules to ensure timely completion of projects.
- Maintained accurate records of orders, shipments, and deliveries.
- Collaborated with other departments to ensure smooth workflow between teams.
- Attention to detail
- Conflict resolution
Concierge Supervisor
Swiss Post
New York, New York
01.2002 - 12.2017
- Maintained up to date knowledge of building policies regarding events, vendors and food deliveries
- Ran quarterly reports for both tenants and managerial department
- Worked directly with the Property manager an Assistant Property manager providing tenant support
- Developed highly empathetic client relationships and earned reputation for exceeding goals and timelines provided
- Organized the store by returning all merchandise to its proper place
- Clocked in all employee's time via PAYCOM to ensure accurate distributions of checks and hours.
- Provided training and orientation sessions to new staff members on concierge policies and procedures.
- Resolved customer complaints in a professional manner.
- Coordinated with vendors to ensure timely delivery of requested items for guests.
Education
Highschool diploma -
science skills center highschool
07.2008
Some College (No Degree) - Business Administration Concentration HR
DEVRY UNIVERSITY
Chicago Heights, ILSkills
- Scheduling
- Office Management
- Expense Reporting
- Schedule Coordination
- Supply Replenishment
- Document Management
- Vendor Relations
- Meeting planning
- Business Management
- Data Entry
- Facility Management
- Staff Training
- Payroll Processing
- Employee Training
Timeline
Office Coordinator
RGP
03.2023 - 02.2024
Senior Operations Specialist
Universal music group
06.2021 - 08.2021
Operations generalist
Navigant Consulting
08.2018 - 05.2019
Concierge Supervisor
Swiss Post
01.2002 - 12.2017
Highschool diploma -
science skills center highschool
Some College (No Degree) - Business Administration Concentration HR
DEVRY UNIVERSITY
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