Katrina Wharton
New Haven,MI
Summary
Organized and detail-oriented mother and wife with proven ability to effectively manage and motivate children. Extremely caring and respectful to everyone. Collaborates with fellow staff members to promote engaging activities and safety. Offers strong organizational and student engagement skills.
Overview
9
9
years of professional experience
Work History
Substitute Teacher
Diocese of Fort Wayne / South Bend
2020.08 - 2021.05
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Lead prayer for the students throughout the day.
- Substituted for multiple grade levels.
- Fostered positive classroom environment, managing student behavior and promoting respect.
- Enforced school and class rules to maintain order in classroom.
Customer Service Representative
3Rivers Federal Credit Union
2012.09 - 2013.06
- Ensured customer satisfaction when assisting them with their banking needs.
- Maintained positive attitude and treated all customers with dignity and respect.
- Maintained accuracy and attention to detail while working with customers to ensure all tasks were handled properly.
- Efficiently performed accurate mathematical calculations while handling clients money and accounts.
- Demonstrated a professional attitude and image.
Executive Assistant
The Franciscan Center
2012.06 - 2012.09
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Education
High School Diploma -
Bishop Luer's High School
Fort Wayne05.2012
Skills
- Adaptable
- Student Engagement
- Positive Reinforcement
- Organizational abilities
- Activity Planning
- Complex Problem-Solving
- Safety awareness
- Discipline
- Communication
Timeline
Substitute Teacher
Diocese of Fort Wayne / South Bend
2020.08 - 2021.05
Customer Service Representative
3Rivers Federal Credit Union
2012.09 - 2013.06
Executive Assistant
The Franciscan Center
2012.06 - 2012.09
High School Diploma -
Bishop Luer's High School
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