Katrina Mack
Baltimore,MD
Overview
16
16
years of professional experience
Work History
Registered Nurse, Step Down Unit
Northwest Hospital
06.2024 - Current
- Developed strong rapport with patients in the step-down unit, easing anxieties during transitions of care from intensive care units or surgical wards.
- Administered medications and treatments as prescribed by physicians.
- Advocated for patients'' rights, working closely with families to ensure their understanding of treatment options and facilitating informed decisionmaking.
- Promoted a culture of patient safety by consistently following proper protocols for medication administration, falls prevention, and pressure ulcer management.
- Collaborated with interdisciplinary teams to develop customized care plans, ensuring optimal patient outcomes and satisfaction.
- Adapted quickly to changing circumstances and emergent situations on the step-down unit while maintaining composure under pressure and providing high-quality care.
- Monitored cardiac and other critical vital signs to detect changes and enable intervention of life-threatening or emergency situations.
- Administered prescribed medications, changed dressings, cleaned wounds and monitored vital signs to provide high standards of patient care.
- Assisted physicians with bedside procedures such as central line insertions, lumbar punctures, thoracentesis, chest tube placements – ensuring patient safety and comfort throughout.
GI Technician
Johns Hopkins Surgery Center
10.2019 - 06.2024
- Developed strong rapport with patients, easing anxieties surrounding invasive GI procedures.
- Supported physicians during complex procedures, anticipating needs and assisting with critical tasks.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
- Advanced team collaboration by sharing valuable insights from experience as a GI technician at regular staff meetings.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Supported physicians and nursing staff during procedures.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Assisted with transportation of scopes for repairs and maintenance.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Assisted physicians in performing upper and lower gastrointestinal examinations, esophageal dilation and biliary stent placements.
- Cleaned and disinfected endoscopic equipment and scopes according to infection control guidelines and standards.
Certified Medical Assistant
Orthomaryland
01.2014 - 09.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and trained new staff on proper procedures and policies.
- Apply and remove cast
Certified Medical Assistant
Seton Medical Group
11.2008 - 12.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures, and care plan instructions.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
Associate of Science - Nursing
The Community College of Baltimore County
Catonsville, MD06.2024
Medical Assistant Certification - Medical Assisting
Medix West
Baltimore, MD10.2008
Skills
- Basic Life Support
- Clinical judgment
- Compassionate Care
- Telemetry Interpretation
- End of life care
- Intravenous therapy
- Electronic Medical Records
- Family Support
- Health Promotion
- Discharge Planning
- Telemetry monitoring
- Treatment Planning
- Disease Prevention
- Problem-Solving
- Teamwork and Collaboration
- Medication and IV administration
- Time Management
- Interdisciplinary Collaboration
- Multitasking
- Compassionate and Caring
- Attention to Detail
- Problem-solving abilities
Timeline
Registered Nurse, Step Down Unit
Northwest Hospital
06.2024 - Current
GI Technician
Johns Hopkins Surgery Center
10.2019 - 06.2024
Certified Medical Assistant
Orthomaryland
01.2014 - 09.2019
Certified Medical Assistant
Seton Medical Group
11.2008 - 12.2013
Associate of Science - Nursing
The Community College of Baltimore County
Medical Assistant Certification - Medical Assisting
Medix West
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