Katrina Williams
Aurora,CO
Summary
Professional in social services, prepared to provide comprehensive support to case managers and clients. Known for thorough documentation, confidentiality, and effective problem-solving. Collaborative team player with focus on achieving impactful results and adapting to changing needs. Proficient in client interaction and administrative tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Aide- Child & Adult protection Services Division
Arapahoe County
03.2024 - Current
- Background Investigation
- Provides transportation to children or caregivers or placement
- Coordinates and arranges appointments and meetings for caseworkers
- Assists in finding housing, food, transportation
- Updates case records
- Delivers needed items directly to clients
- Conducts field work alongside of the assigned intake caseworker
Executive Administrative Assistant
RMLEB
05.2023 - 03.2024
- Working for 5 Different Managers
- Accounting Assistant
- Community professional relations
- Quality assurance coordinator and HR department
- Casework review validates data and assists with reports
- Documents appropriately
PSR II / Administrative Assistant III
CU Medicine
08.2022 - 04.2023
- Company Overview: Psych Department
- Acknowledges and welcomes patients and visitors
- Advanced knowledge in patient registration, check-in, in office
- Assists customers with getting benefits
- Reviews the Daily Appointments Report three to five days in advance for patient appointments to ensure referral accuracy
- Psych Department
Surgery Scheduler Administrative
US Anesthesia Partners
01.2020 - 06.2022
- Able to proficiently navigate Q Gena
- Answer phone calls from patients
- Complete daily summaries
- Direct all phone calls to the appropriate departments, including surgery scheduling, pediatric scheduling, pain scheduling, administration, finance, and billing
- Make daily placements when building the schedule
Education
BS - Social Work
SCU Global
06.2026
Associate of Science - Medical Billing and Coding
Colorado Technical University
04.2011
Skills
- Customer Service
- Trails HS Connect
- Trails Mod Scheduling
- Word
- Outlook
- PowerPoint
- Triage
- Communication skills
- Insurance Verification
- Medicaid
- All Insurances
- Transportation
- Relationship building
- Health and safety
- Professional boundaries
Certification
- First Aid CPR AED[American Heart Association] 06/2024
Timeline
Case Aide- Child & Adult protection Services Division
Arapahoe County
03.2024 - Current
Executive Administrative Assistant
RMLEB
05.2023 - 03.2024
PSR II / Administrative Assistant III
CU Medicine
08.2022 - 04.2023
Surgery Scheduler Administrative
US Anesthesia Partners
01.2020 - 06.2022
- First Aid CPR AED[American Heart Association] 06/2024
BS - Social Work
SCU Global
Associate of Science - Medical Billing and Coding
Colorado Technical University
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