Hi, I’m
Katrina Williams
Philadelphia,PA
Overview
16
years of professional experience
Work History
Affinity Healthcare SolutionsJenkintown, PA
In-House-Compliance Auditor/Scheduler/ Community Engagement Specialist
05.2023 - Current
Job overview
- Conducting regular audits, preparing reports, and recommending improvements to internal control structures
- Lead and Facilitate weekly meetings (Huddles) to update staff on weekly activities
- Ensuring compliance with internal regulations for non-skilled medical professionals at the time of hire and throughput duration of employment.
- Verifying professional credentials, employment eligibility, and federal and state Clearance of medical employees
- Assisting in the preparation for and response to external audits and inspections
- Providing training and guidance to company staff regarding compliance matters.
- Developing recommendations for corrective action and enhanced control
- Collaborating with other departments to ensure corrective actions are implemented
- Managing and coordinating patient visits
- Matching schedules with staff availability and suitability
- Handling client concerns and responding to calls
- Coordinating the plan of care for patients
- Serving as the point person for families and patients regarding care issues.
- Developing, implementing, and providing oversight of outreach and engagement strategies to solicit and strengthen community engagement.
- Identifying opportunities for community outreach and engagement, such as events, webinars, or contests.
- Establishing and maintaining relationships with public and private organizations, non-profits, and local communities.
Dr. Ala Stanford Center for Health EquityPhiladelphia County, PA
Patient Care Liaison/ Community Engagement Specialist
09.2022 - 05.2023
Job overview
- Filing Patient Medical Records
- Orient patients to policies and procedures secured by State and agency standards
- Patient Intake
- Performing Computer Data Entry
- Completing numerous forms and administrative tasks to ensure accurate patient identification and insurance verification.
- Connecting Community organizations with ASHES
Inglis HousePhiladelphia County, PA
Photo Technician
01.2020 - 09.2022
Job overview
- Providing customers with the highest level of efficient customer service in a high-traffic and high-demand environment
- Processing customer renewal, first-time PA Driver’s License and/or State Identification cards
- Taking State approved photos of customers to complete Driver/ State ID cards
- Utilizing computer programs such as DEINA- which provides identity-related security services for the Motor Vehicle Department of PA
- Completing numerous forms and administrative tasks to ensure customers' identification cards are processed and secured by State and agency standards, policies, and procedures
State of PennsylvaniaPhiladelphia, PA
Income Maintenance Caseworker
12.2016 - 10.2017
Job overview
- Assessed and processed client eligibility for benefits, including Medical, Cash, and/or TANF
- Assisted clients in understanding their benefits situation and the program regulations and rules
- Documented and maintained electronic case files for annual reconciliation of assistance
- Complied with agency and program standards, policies, and procedures
City of PhiladelphiaPhiladelphia, PA
Collection Customer Representative/Service Rep.
05.2016 - 12.2016
Job overview
- Disseminated information about applicable ordinances, regulations, and methods used in computing and calculating accounts receivable for the city and/or school district
- Initiated collection procedures and completed account adjustments
- Interviewed taxpayers and water/sewer customers to assess eligibility for payment agreements
- Provided skilled clerical work and advisory services to tax payers and city employees
City of PhiladelphiaPhiladelphia, PA
Collection Customer Representative/Service Rep.
05.2014 - 05.2016
Job overview
- Disseminated information about applicable ordinances, regulations, and methods used in computing and calculating accounts receivable for the city and/or school district
- Initiated collection procedures and completed account adjustments
- Interviewed taxpayers and water/sewer customers to assess eligibility for payment agreements
- Provided skilled clerical work and advisory services to tax payers and city employees
Temp Express EmploymentPhiladelphia, PA
Administrative Assistant Contractor
08.2013 - 05.2014
Job overview
- Communicated with clients for scheduling appointments and resolved customer complaints
- Maintained accurate databases and followed departmental policy and procedures
Center for African American Research and Public Policy (CAARPP)Temple University, PA
Coordinator
07.2009 - 06.2011
Job overview
- Coordinated and communicated with other departments and community organizations to schedule meetings, events, and conference accommodations according to guest speaker needs
- Planned and booked travel opportunities and recorded expenditures for timely payments
- Prepared and designed marketing materials for CAARPP center events/lectures/conferences
- Drafted electronic communications; updated and maintained database of community contacts
- Researched, developed, and designed outlines for public policy research projects
Timeline
In-House-Compliance Auditor/Scheduler/ Community Engagement Specialist
Affinity Healthcare Solutions
05.2023 - Current
Patient Care Liaison/ Community Engagement Specialist
Dr. Ala Stanford Center for Health Equity
09.2022 - 05.2023
Photo Technician
Inglis House
01.2020 - 09.2022
Income Maintenance Caseworker
State of Pennsylvania
12.2016 - 10.2017
Collection Customer Representative/Service Rep.
City of Philadelphia
05.2016 - 12.2016
Collection Customer Representative/Service Rep.
City of Philadelphia
05.2014 - 05.2016
Administrative Assistant Contractor
Temp Express Employment
08.2013 - 05.2014
Coordinator
Center for African American Research and Public Policy (CAARPP)
07.2009 - 06.2011
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